Breakfast Nannies Sava and Una were wonderful! Everyone was super friendly and kind. Great food, hospitality. Very child friendly resort. Would definitely stay again if they keep this up ! Unused credit can be used to purchase items from Spa. Good choice of restaurants. Seperate section for adults only. Good kids club.

Suggest a baby changing table near the breakfast room toilets otherwise you have to walk all the way back to your room to change nappies. Warning sign at the beach to warn about sea lice in the water can bite could be useful to add so that guests and their kids don't swim in the sea. Family rooms are right near the lawn where wedding functions are hosted which means disruption of sleep for families with young children. Could the weddings be moved to the adult side of the resort ?

Our room was very comfortable and reasonably spacious. The facilities were excellent, the pool, restaurants, grounds and all very accessible to the beach.

It would have been nice to have been given information about what was available to do during the day when we booked in.

Staff were excellent. Took the time to remember our 1.5 year olds name and gave a big warm greeting each time they saw him. A couple of times staff even carried him around while we ate. Kids club was the best we’ve seen - we couldn’t send our son bc of his age but were able to take him in and supervise him. He had such a great time that he cried whenever we left. Location and facilities were strong. Gym was great and I overheard it is being expanded/renovated further. Food at Solis was very good.

Had to follow up several times to have our room cleaned. Felt like the hotel was understaffed in this department (eg turndown service came after 8.30pm one night). Room service menu is a bit restrictive and could have a bit more variety. There’s also a couple of restaurants that have age restrictions (eg over 5 years). Gym hours are between 6am to 8pm - unclear why it’s not 24/7. The pool beds were constantly being reserved (towels placed on them) from early in the morning and were typically either empty or being used by people mainly sun baking. More shade and enforcement of unused “reserved” beds would be good.

We loved everything. We stayed at the Beach Club which is the part of the hotel that caters for adults only (no children). This meant it was absolute bliss lying by the pool and enjoying the peaceful surroundings. We can't wait to return.

Can't think of anything we didn't like. It was amazing!

Large room, sun bed on the terrace.

Overcrowded. No free access coffee on the breakfast. Strong smell of chlorine from the pool, difficult to find a free sun bench, queues for breakfast. Had to wait in line until they gave me a table for breakfast. Imposing club membership of the hotel, paid services for access to the beach and pool. Only one pool is available to all guests, which makes it difficult to find a sun bench. Guests take each other's places and lie down on towels and swimsuits and clothes of other people in an attempt to take a place to sunbathe. Not pleasant and not hygienic.

Overall, the Sofitel was beautiful, the staff were incredible and it had all of the facilities we could ever need for us and our little family.

However, if travelling with little ones it is important to note that in some rooms the kids bedroom is separated by a curtain rather than a door (as pictured). Staff were able to arrange for us to move rooms after one night but it was disappointing nonetheless. We spent some of our trip at the Denarau Sheraton Villas. The rooms were much more spacious and both restaurants and nannies were much more reasonably priced ($10 an hour for a nanny compared with $25)

We loved the buffet breakfast daily, we loved the staff and their attention to detail, the rooms were always cleaned, turned down daily, sheets cleaned. Food was exceptional, pool was fantastic suited to both kids younger and older and adults, bar options and food options daily around the pool were great. Reception staff were able to help with transfers, bookings for day trips and answer all questions. The Spa was also amazing. I had 2 massages in our 2 week stay, I had a wash and blow dry and a facial, it was so relaxing. Special mention to Semi, he was incredible for the kids round the pool daily, activities all day, playing with them and allowing the kids to help with little jobs he was doing. Making the kids feel so special. He was our stand-out staff member of our trip. Emosi was another around the pool playing with the kids, running activities and making sure the kids were made to feel special. Vilimina, another stand out for us. She was in the laundry, she made sure our laundry didn't pile up, keeping our clothes clean. She even went the extra mile to help me keep our surprise wedding a secret, pressing our clothes on day 1 quickly and hiding them back in our room. She was such a beautiful lady and made our stay extra special. She would always greet us in the hall way and made a special visit to the kids and us before we left to say goodbye. Shout out to Camari who makes THE best Ice coffees in the buffet breaky. She made sure we were looked after every single morning. Finally Vani, who served us by the pool daily. She went above and beyond making sure the kids were kept hydrated, (and us). She looked after us so well every single day and her attention to detail in the service she provides is to be commended. Overall we had the more incredible 2 weeks staying at the Sofitel. I can highly recommend this resort and we will most definitely be back.

There wasn't anything we didn't love.

Amazing 10/10 Staff was excellent 👌🏽 The food was amazing, and the atmosphere was always vibing. Will def be back again. Loved the water fountain everywhere The only thing I recommend is to have some hooks or something in the bathroom to hang your towel and maybe a clothes line inside the bathroom. Other than that amazing 👏🏾

The wedding decorator (aka - theweddingatelierfiji) that was recommended for my brother's wedding was average. She started decorating really late and didn't get everything done in time. My family paid a lot for it, and it was average at best.

The service from the employees was exceptional. Always courteous, helpful and even though English is the Fijian's second language there were no communication barriers. Loved the pillows provided also. We inadvertently booked in the family area by mistake. On arrival we found we had been upgraded to the adult area. Thank the reception for recognizing this and contributing to our very pleasant stay.

One concern - even though the large stones laid around the pool look beautiful they were extremely hot to walk on in bare feet. I discovered this when I used the steps to exit the pool. It was dangerous to run as the stones are very slippery when wet. My feet suffered also after the scalding. I noticed others, especially young children found out the same way as I had. Please make it clearly known that it is a hazard or provide some matting in those access to the pool areas.

This is truly a destination resort .. there is actually no reason to leave.. the choice of restaurants, activities, bars, pools is really great. The Spa is really good .. I highly recommend the full body massage The room was a decent size with a balcony .. bed extremely comfortable .. the free laundry was a nice extra .. and the cold water bottle refilling stations around the resort a nice touch. The best part though was the staff. They are beyond friendly, can’t do enough to assist your needs and professional as well .. we loved the entire experience

Not much The Indian Mynah birds, which by the way are not native to Fiji.. can be real pests .. especially in the adult only area restaurant .. are invasive, and from what I observed .. a risk to spread disease by their landing on plates in the kitchen area regularly. They really should be controlled effectively Otherwise everything is great