Staff at front desk when we checked in was friendly. The room was spacious for our family of 5. The beds were comfortable to sleep on. The water pressure in the shower was nice and strong. Good location.

There was a small cockroach in the bathroom when we checked in to our room. The tiled floor in the room was very sticky. There were only 2 hangers in the closet.

The room was clean, and the bed was comfy! What surprised me was the desk, chair, and free wifi. Unfortunately, the lighting in the room and the weak network connection made working online a challenge. The complimentary breakfast included hot oatmeal or cold selections. One odd thing was the Kalua pig and cream of mushroom soup, also served for breakfast.

Having to pay for parking seemed excessive. Other than that, it was an enjoyable stay.

The location is so convinient. It’s walking distance to the beach, shops, restaurants and the farmers market. The room is very spacious with microwave and mini fridge. They lend out beach towels going out and exchange as often as needed. The staff are friendly, especially, Donna from the front desk. The house keeping are considerate about changing the towels. Pancakes & P.O.G. Juice for breakfast.

Finding a parking spot can become difficult if you come back late. You pay $10/day(+tax)… yes, they tax the parking. I wish they had rice or potatoes with their breakfast luncheon meat, Portuguese sausage to cut through the saltiness instead of having biscuits and gravy everyday which is also salty.

Great location in the middle of Kona, convenient with parking around the building available for free. We were in Kona in the week of the Ironman for two nights and we appreciated the possibility to join in on the festivities around the competition thanks to the great location. The room was big (king suite was the only room left when we booked, so possibly regular rooms will be smaller) and well equipped.

The complimentary breakfast is not worth the name. It is a nightmare come true for anybody with a prejudice about bad US food habits. No fruits or regular yogurt available, everything offered was fatty and/or full of sugar. Considering what we paid for the room, this breakfast is just not good. Nice coffee shops with fresh and healthy options close by (but of course at additional costs).

Beds and pillows were comfortable. Breakfast was good and the room was clean.

There was no sheer curtain over the windows, just the blackouts. The lighting was super dim inside. So street side, if you want good light, you open the blackouts and feel totally exposed OR keep the blackouts closed and have horrible lighting. Also, you can hear people walking back and forth above you. Hopefully, you get quiet guests...we did not.

Staff members put on an early breakfast for all the athletes and family before they headed down to the Ironman world championship race. Yes at 4.30 am the buffet was full of all the great food they had been serving all week. They went above and beyond and it was truly appreciated. So much kindness

It was a very busy time during our stay so sometimes the rooms might not have had clean towels left. We just needed to go get them and staff were very apologetic

Excellent location. Delicious food. Perfect for visiting the local area. We were so grateful that your staff stored our luggage after check out. And also allowed us to shower before our late night flight out. We were so hot and stinky from enjoying our last day on the island. We are so grateful and forever sing your praises. We were truly treated like family.

More rice...lol

Loved the free breakfast in the morning, as well as the pool and the fitness center

My room wasn't necessarily the cleanest. Not filthy by any means, but there were a few areas that could have used a little more elbow grease to clean. Also, I found a cockroach the size of my pinky right by the front door. Though, when you go to Hawaii it's to be expected that bugs will weasel their way into cooler areas indoors so I don't hold that against the hotel.

We are a family of 5 adults - the 5-person room was nice & big although pullout sofa bed was not the most comfortable. The breakfast was simple but very adequate for our needs ( we had toasted bagels & coffee & some fruit). The hotel sits in the middle of a parking lot but so easy to walk to restaurants & shops & ocean that this was not a problem. The pool & hottub were very nice. We went in every day to warm up after snorkeling. Staff very pleasant.

We wanted to take the stairs but outside staircase door didn't work so had to take elevator.

Everything was perfect. Clean room friendly staff. Great little breakfast easy parking lot. Good value

Homeless everywhere.... but it is what it is.