The gentleman who provided room service was wonderful - very cordial and professional and kind. The front desk staff were very helpful and patient with our small amount of Spanish language understanding. The breakfast buffet is very nice with many different foods to choose from, including local Guarani options. The room was very large and bright. The swimming pool was very nice to refresh from the heat of the day. Internet modem in the room was nice - we could connect ethernet cables to our laptops, which was nice. The internet speed (mostly under 10mbps down) was on the slow side (at times it was fast.. it fluctuated) but we were still able to do online gaming at a reduced rate and also an virtual meeting, so it would be possible for reasonable digital access, for a digital nomad, as an example. It is very difficult to find a hotel with good internet speed in Asuncion, but this hotel is the closest we could find to having 'good' internet that would be suitable to conduct online business reasonably.

Mold in the 'jacuzzi' spouts of the bathtub was not very appealing so bathing in the 'jacuzzi' was not inviting. The tv didn't appear to have any channels/shows to watch but we also could not find instructions for this so maybe there are and we just couldn't find them. Overall the hotel is very lovely and that far exceeds these minor details.

It was a very pleasant stay, the hotel was lovely and quiet. Every staff member was professional and courteous. Breakfast was monstrous with a wonderful range of options. The pool was nice too, even though the weather wasn't pool-friendly. The hotel's location makes it easy to explore the centro.

It's not really the hotel's fault, but there was not much atmosphere when I was there. The few other guests I saw during breakfast were mostly keeping for themselves.

Very excellent professional staff , very lovely , very helpful at reception and in the bar restaurant - massive rooms - big bed !! Great food / breakfadt seriously good - lovely setting - big lobby nice to sit in - great wifi - i got ill with the local chikiwawa mosquito virus - the hotel arranged a brilliant doctor within 30 mins for free - opposite mall for supermarket and shops - its a little tires and could do with a refurb here and there but tvats a minor point , i had a really enjoyable stay here chilling out between hectic travel around south amerca .The pool is fabuloso but staff are some of the best ive seen in all my globall travels to many countries over over many many years.lovely people .Vastly better than the first one i stayed in at twice the price9

Nothing

Local friends were extremely positively impressed with the Hotel Excelsior. The entrance area is also great. Across the street from the hotel at Shopping Excelsior you can get almost anything. The rest 1 block away at Biggie Express. You can walk into downtown comfortably. My room was pleasantly quiet Sunday through Thursday. It is a nice place to work. It was a nice stay.

Friday night and Saturday night the disco was too loud for me.

The staff are very friendly and helpful. We left our phone in the public area after we check out. They found it and keep it for us. This hotel was a five star hotel before, the rooms are huge and comfortable. Breakfast is good and have variety of choice. They have good WIFI in room also. Hotel is located in the old town, all the attractions can be reached by foot. There is a small shopping mall and supermarket opposite the hotel.

None

Spacious and comfortable rooms. Excellent breakfast. Responsive and helpful Reception and wider staff.

The hotel is great. Be aware that most things around the city centre are shut on Sunday. Shopping malls are still open.

Very helpful and kind staff. Pickup service at airport excellent.Breakfast also very good with lots of fruit. There restaurant was also nice.walking distance to some of the interesting buildings in old town.

hotel interior very nice and stylish with class maybee 30 years ago..nice swimming pool and area around it very good breakfast and selection.

hotel interior very nice but furniture around reception worn out and needs to be updated, The same apply to the floor coverng on hollways and inside rooms.Looks like carpets are very old and tired. Balcony dirty and not welcome to be use.

tremendous breakfast, great location for downtown, walked everywhere, it has a lovely faded glory and huge rooms - great value for money

it has a slightly tired feel but frankly it is charming and the staff were lovely

Reception was remarkable The suite was huge Check in was flawless Internet connections were high speed and direct to the room Art deco style furniture comfy beds Great value for the money

Carpets are marked and old The armchairs could be more comfortable One A/C had not enough power to cool the room down, it stayed too warm all day and night