Good location close to the station with an elevated walkway in between allowing you to walk above the roads without stopping for walking traffic lights. There are a lot of great restaurants within easy walking distance. There was a welcome drink available and daily icecreams outside the sento hot bath. The nearby trainstation allows you to travel easily to locations along the trainline and there are also nearby car rental places to easily travel to destinations not close to the trainline. There is also coffee and juices available for free next to reception. We enjoyed our stay, thankyou!

The only thing I can think of is that I would like a daily welcome drink haha

Close to the station. Comfortable bed. The bathroom amenities were amazing. Everything was okay. Can’t find something to complain about.

Nothing at all. This is just a piece of advice: don’t rely on Google map for the directions to the hotel. Just exit Sendai station through West Exit, take to your right and keep on the overpass walk heading north. You will see the hotel right ahead.

This is a wonderful location in Sendai. A short walk from the JR station, which means fairly direct access from the airport. I has a welcoming feel and free drinks are available through the day. It is some time since my trip, but the abiding memory is one of comfort.

The breakfast we pretty good, but did not do much to cater for western tastes. Not a problem, I still ate there every morning.

Right next to the station! You can enter the hotel building through the 2nd floor walkways attached to the station itself. The location is great, the staff are super friendly and warm. The room was very clean and comfortable. There was also a public bath, which felt nice after a long cold day.

I like that there is coin laundry and can keep luggage storage. It was also convenient from the station to the hotel. What also surprised me is that the TV also showed the waiting time for the coin laundry and busy-ness of the onsen. There was also free tea, coffee and miscellaneous drinks for free in the lobby.

It was a bit dusty

The staff was nice and welcoming. I could check in a bit earlier, since I arrived earlier. It was also very easy to leave my luggage there for hours after my check-out. The room was clean and cozy, the bed was super comfy.

The elevator always stopped at the lobby, no matter where one goes.

Better direction to the hotel from Sendai station. I did mention this to the front staff and was greeted with glum face. During my check in, not one smile or any other friendly comment. The most unfriendly front staff I have ever met in my 75 years.

Ease of access to hotel (elevated walkway connects Sendai station to hotel thru AER) Free drink at check in Pajamas provided to sleep in Shopping/eating within steps from the front door

I got nothing

short walk from the train station with lots of restaurants nearby.

Could have used a more comfortable chair or small sofa instead of the existing one. Room could be brighten a bit it seemed rather gloomy.

The hotel is conveniently located next to Sendai train station and the price is cheaper than other similarly located hotels nearby. Security is excellent and better then higher grade hotels.

The rooms and bathrooms are smaller than other hotels; however, this is the trade off for the reasonable price.