I booked this hotel because I was looking for a pet-friendly hotel in Rawai / Naiharn. Communication was fast and good during the booking process when I wanted information about the facilities I would find at the hotel. The check-in was fast, and the room was ready when I arrived there with my two cats and a family member. The room was a one-bedroom apartment, spotless, and exceptionally well furnished with plates and bowls, a new microwave and toaster, and everything needed for cooking. I was given bowls and a litter box for the cats, as requested. A small private garden was attached to the property. The property is very well maintained, there is a lovely swimming pool surrounded by a lush garden. Just outside the hotel there are several restaurants, bike rentals, cafes, a Tops, and a 7-Eleven. The beaches of Rawai and Naiharn are less than 10 minutes away, by motorbike. I'll go back to this property for sure.

Nothing, all was better than I expected.

All staff so friendly and kind . The whole.plave is really clean and they clean the rooms everyday and change the bedding every 3 days, sometimes more . The pool area is beautiful, so relaxing and the water always warm, surrounded by palm trees amd plants, so relaxing

Having to checkout !!! I would just stay as long as I could ! Highly recommend to everyone

It was everything I needed! I work in Koh Phi Phi and going often in Phuket. The location is peaceful, far enough from tourist bars, not too far from the beach. Staff are very kind.

Nothing

This is a beautiful and peaceful complex with a lovely sized pool. I would have given even a 10 if it wasn't for a couple of issues we had upon arrival. I would advise people that plan to be in bed fairly early (if they have young children/babies) to specifically mention this when booking and request an apartment away from the main road. When we arrived, we were placed in the apartment right opposite a couple of bars which was difficult for us because we came with our baby- if we were alone, it wouldn't have bothered us as we would have been coming back to the apartment late at night by which time the noise would have died down. The staff were super friendly and very accommodating when we informed them and the next day they placed us in another apartment that was perfectly peaceful. There are a couple of supermarkets close by and a couple of cafes and a massage parlor too. You're a couple of minutes away on a moped from the busier centre. We would definitely stay here again.

It is advertised that there are ironing facilities in the apartments but you actually can use their ironing facilities which are based in the complex, not your own apartment. One of the AC units didn't function properly so we moved to the other bedroom- a service would solve this.

Clean place, nice staff. Convenient location

No daily water or coffee added with cleaning but thats ok :)

We recently had the pleasure again of staying at Phuket Riviera Villas for 7 unforgettable days. From the moment we arrived, the place feels like a second home to us. This is our tenth stay. The cozy atmosphere and stunning surroundings truly make it paradise. The staff were not only lovely but also incredibly accommodating, going above and beyond to ensure our stay was exceptional. We can't wait to return next year and relive the amazing experience all over again.

We noticed a lot of small things that have become a bit rundown and are in need of a renew. It’s our favourite place in the world so we are really hoping that the owners bring it back to its former glory.

Clean, comfortable living area and bedroom - great air con. clean bathroom and facilities I was staying for one night before moving on and the room offered all that i needed for this. Had a kitchen area also which was really handy. Appreciated the 12noon check out time so could enjoy the pool in the morning before heading off. Staff were friendly also :)

Nothing

We last minute booked this hotel as the one that we were staying at lost power and water. We were able to check in no problem,enjoy the pool, walk to some delicious cafes and restaurants, and get our laundry from a laundromat walking distance away. This hotel met all of our needs and best of all had ice cold air conditioning and fans. :)

Spacious villa with 2 bedroom, well equipped kitchen and dining stuff. Enough parking slot for everyone. Near to peaceful beaches and 7-11.

Air-con are hard to keep at temp I want. Too cold or hot, cannot adjust to my liking. Door lock seem not safe enough. I did not feel secure with the door lock.

great place, great staff, many good places to eat and to have fun.

crossing the road there is a bar. people there are ignoring all rules to diminish the music after 23-00. also, flushing system in both bathrooms didn’t work properly.