Staff were so friendly and helpful. They greeted us with handmade soaps and even a Christmas gift. Our room was so spacious and had everything we needed, including a sound machine to drown out some of the city noise (though the hotel is on a pretty quiet block). The location is perfect, walkable to everywhere in the Roma neighborhood and close to cafes, restaurants, bars, and only a 20-minute drive from the airport. Will be recommending the hotel to others for their stay in CDMX!

I wish there would have been more breakfast options, and there was no heat in the rooms. Most times it would be fine but it did get a little chilly overnight in late December.

We loved staying there! The location is great, the hotel is very beautiful and well maintained and the staff is really friendly & helpful (plus we got some cute gifts from them)! We had the standard room (which, in my opinion, was bigger than what it looks in the pictures), which includes two sinks and a pretty big bathroom with hot water available everyday. There was complimentary water, coffee, tee, snacks & even mezcal in the hotel, plus a really nice rooftop terrace to chill out. We had to ring every time we wanted to enter from the street (as a key for the main door is not provided), but there is always someone inside and we never had to wait more than one minute before somebody opened. The street in which the hotel is located is very safe, so don't get intimidated by this small detail. We'll be back on our next visit to CDMX and highly recommend the place :) Bonus: the Christmas tree was really pretty :D

The bed is pretty soft, which I am not used too, but again this is just a tiny detail and actually a matter of personal preference so... All was good really!

Wonderful location in Roma Norte, walkable to many amazing restaurants, bars, cafes, shopping, and parks. Front desk and all staff was helpful and courteous. It's all in the details and nice touches. They give you homemade mexican soap at check in with treats, baked good, soft drinks always available. The decor is amazing and all done by Mexican artists. It was noisy at times due to the setup and small size of the property but the white noise machines are provided and it really helped with that.

It was nice to always be greeted by the front desk but the door bell buzzer as the only way to get in was loud and inconvenient late at night. I got used to it and it wasn't much of a nuisance most of the time but surely there is a better way.

Location in the middle of Roma Norte was super convenient, with lots of shops and food options nearby. Staff were very generous and helpful (including handing out little treats upon checking in and checking out). We appreciated the communal spaces available in the hotel (including the sweets and mezcal bar which was available for free), and the roof terrace was stunning. We did have an issue with water pressure in our room, but the staff were very proactive about fixing this and even offered us to switch rooms.

Very minor point, but sometimes you could hear the front door bell and other doors slamming at night.

Review of Nana Vida I have never felt more welcomed and cared for in a hotel than at Nana Vida. From the moment we arrived, the staff’s kindness and helpfulness stood out—they went above and beyond to ensure our stay was perfect. The room was spacious, beautifully designed, and equipped with fantastic amenities. As if that wasn’t enough, they even surprised us with thoughtful gifts, which made the experience feel even more special. Staying at Nana Vida felt like being at home, wrapped in warmth and comfort. We truly didn’t want to leave and are already looking forward to returning. Highly recommended!

Our honeymoon began with an unforgettable stay at Nana Vida CDMX. This boutique hotel, housed in a stunning colonial building in the vibrant Roma Norte neighborhood, captivated us with its unique charm. The artisanal decor, infused with vibrant Oaxacan influences, created a relaxing and visually stunning atmosphere. But what truly set Nana Vida apart was the exceptional customer service. The 24-hour reception staff were incredibly welcoming and helpful, always eager to assist with recommendations and advice. We were deeply touched by the thoughtful gestures: handmade soap upon arrival, complimentary bottled water, soft drinks, tea, coffee, and sweet breads, and delightful departure gifts (coffee for my husband and an exquisite Oaxacan blouse for me). The unexpected bouquet of flowers and congratulatory card for our honeymoon added a special touch. Nana Vida CDMX provided the perfect welcome to Mexico City. Its prime location in Roma Norte and the unparalleled hospitality made our honeymoon an unforgettable experience. We highly recommend this charming hotel to anyone seeking a unique and memorable stay in the heart of the city.

I can’t imagine having a more positive welcome to a city than we received from the staff at NaNa Vida. Every staff member was warm, welcoming and endlessly helpful. The facilities were wonderful and exceeded our expectations. The room was bright, spacious and the bed was huge and comfortable. The location was perfect for myself and my partner (who are in our late 20s/early 30s) - lots around within walking distance in a really beautiful neighbourhood. The neighbourhood is lively at night (as you would hope for a city!) and the staff at Na Na Vida have really thought of everything, the room was equipped with a white noise machine and ear plugs (a very nice touch)! We had such a comfortable stay, the extra touches to the hotel really made all the difference. It felt very personable and like we were really being treated and looked after. I would 1000% stay here again and recommend for sure! Thank-you team for looking after us and making my partner’s birthday and our lead up to Christmas so special, you’re all wonderful!

Staff was super friendly and helpful. The room had a lot of personality and the bathroom was huge. This was my first time in Mexico and I spent 3 hours looking for places- this is where I settled on and I'm happy with the choice I made. The rates are good and I felt very safe as a young woman traveling alone.

I was unsure how to enter and had to ask staff at the next door restaurant for assistance. You have to ring the bell to unlock the door, then go up a flight of steps to reception. I'm not sure if this was in the booking info or not. If it was then disregard my comment!

This hotel is SO CUTE! Nestled away you wouldn’t even know it was there but once inside it’s great and it was centrally located from everything we wanted to do. The staff is lovely and engaging. The rooms are big, clean and well air conditioned (IYKYK in Mex). Every time we returned home we were greeted by friendly staff and bottles of cold water in the hot summer. I also loved in my room how the sinks were outside the bathroom which made two girls getting ready for the day so much faster. The staff also gifted us with artisanal soap (so good) and a cute parting gift!

The only downside is there’s no elevator but to be honest, it didn’t even bother me. Staff helped with bags and we got used to it after the first day.

Fantastic location in the centre of Roma Norte. Loads of bars, restaurants and cafés nearby. The team are super friendly and helpful. The more expensive rooms are huge and have a large ensuite bathroom. Comfortable beds and fast wifi.

The more expensive rooms (e.g. 2 and 8) sit above the bars/restaurants downstairs. We had to move up a floor on the second day as the music from downstairs meant we didn't sleep well. Unless you're a very deep sleeper, I really wouldn't recommend those rooms. Also, the hallway is echoes noise around the hotel - the door buzzer, people chatting at reception, doors slamming. The place could do with more soft furnishing or sound insulation.