Excellent staff service. Wonderful breakfast. Nice outside courtyard. Good location, 20 min drive from the airport and 10 min walk from the main square.

The double beds are very narrow. For the price of the room, Queen size beds would be appreciated, especially for families or groups travelling together.

We really enjoyed the hotel! The building is beautiful and modern, and the room was extremely comfortable. One of the highlights was the spacious and pleasant common area, where we could also see women from Chinchero selling their handmade products, accompanied by an adorable baby llama. This detail added a very special touch to our experience. Additionally, the breakfast was another standout feature. On some mornings, there were special events, like harp performances, which made the atmosphere even more delightful. The buffet was very complete and well-prepared. We also appreciated that the hotel had washing and drying machines available, which was incredibly useful considering that many activities near Cusco involve hiking, leaving our clothes quite dirty. This saved us from having to rely on local laundry services, which often had concerning reviews mentioning lost items. At the hotel, we could take care of this easily and worry-free.

This isn’t exactly a problem, but something worth mentioning. The hotel is located in the upper part of the city, which offers a beautiful view and is easily accessible. In some central areas of the city, cars can’t reach, or certain vehicles aren’t allowed, but that wasn’t an issue for us here. However, we’re not used to Cusco’s high altitude, so we felt quite tired walking back to the hotel at the end of the day after exploring the lower parts of the city. On the bright side, it was also great exercise!

Comfortable rooms, staff were exceptionally helpful. Laura from the tours desks was fantastic helping us organise day trips. Hilton also stored our luggage whilst we did the classic Inka trail. Room service was very good, breakfasts were great. Location is up the hill but a quick walk down 10mins into Cusco centre and a cheap Uber back up if you don’t want to walk. Massages after the Inka trail were great too.

We had a fabulous stay; room was king with view and the view was spectacular. The king room was very spacious, bed was comfortable, and the bathroom was spacious also. Breakfast was beautiful, cannot fault. Staff in dining room went above and beyond to meet our needs in the coffee department. We walked into town but taxied back, as the altitude was hard. Definitely stay here again.

Nothing!!!

The spa was really good. Despite being more expensive than in town, the convenience, cleanliness and skill of the staff was worth it. Breakfast was very good with lots of variety. Rooms were comfortable and spacious. Access to filtered water freely available on the property.

Having to pay for boxed breakfast when other hotels provide it for free once breakfast is included. This should not happen. I was surprised Hilton had the sane sewage smell problem as other hotels. The room views were not at all as expected. We looked out into what more looked like a dump. This hotel is up on the hill and walking to the main square meant walking back you need some pretty good lungs. Preparation for Rainbow Mountain I guess. Mind you taxis in Cusco are cheap so just take a taxi back.

Nice property

We stayed here on 2 June occasions. The first time we booked it for ourselves and had a great experience. The second time was when our Latam flight was cancelled and they arranged our stay. This stay was very different. Felt like we were treated as 2nd tier guests. Food was supposed to be paid for but we were told we couldn’t get it to go and that we could only order spaghetti. Just wish we would have had a similar experience as when booking it ourselves. Left a bad taste in our mouth of the hotel.

The rooms are lovely and clean, the hotel is great for having a calm and quiet time. The staff was friendly and helpful. We loved the restaurant and bar, all very convenient when the altitude wont let you move much. Kids really enjoyed breakfast buffet, everything was delicious.

all was great.

The rooms where nice and clean, views were lovely. The whole hotel feels very calm and relaxing. Breakfast was delicious, my kids specially enjoyed it. Plus we could request a to go breakfast on the day we left for Machu Pichu which was to early to get down to the restaurant.

nothing really comes to mind.

We had a wonderful stay at this hotel. Staff was great and very accommodating. The bartenders and cocktail program were top notch, especially bartenders cocktail knowledge-on par with any major metropolitan area. Breakfast was awesome. Great views too. This hotel wasn't the most expensive but it surpassed the pricier hotels by getting the little things right. Kudos to the mgt and staff.

can't think of anything.

The property is clean and well-maintained. The staff members were all amazing, really helpful and informative. The view is stunning. The food was delicious.They have self-laundry facility.

Some amenities were not provided such as slippers and toothbrush