breakfast was fantastic and Adolpho who managed it was super friendly and concerned for every nicety. The beds and pillows were comfy and perfect. The shower and water pressure was the best of all the hotels on our trip! Plenty of thick towels and lots of counter space and mirrors. The pool area was clean and spacious and the hot tub was appreciated. There was an outside patio area with sun umbrellas and tables that we enjoyed in the evening. All was great. Lots of conveniences nearby with restaurants and stores.

really had to think to come up with any downside which was that it was not closer to downtown. Not that important really.

The bed was wonderful and comfortable. The room was very nice and modern. Good shower. Lovely atrium for reception. Super breakfast, good choice. Good car park.

The WiFi wasn't constant, nor secure. I needed a secure WiFi option to do something, none available, so used a local restaurant which was. Used the reception desk pc and printer as two pcs for guests were not fully working. We had an electrical socket next to bed which was partly not working. Reported to Reception

The room was spacious and clean with everything in proper working order. I was amazed at the quality of the breakfast buffet during our stay. The food was hot, fresh, and plentiful. The hotel staff was friendly and courteous.

Most hotels have a complimentary coffee bar. The Hyatt had coffee pods in the room but nothing in the lobby. They did have a Starbucks station where you could purchase coffee, but no complimentary coffee. As you may assume, if this is the worst critique item, this property is a great value.

All the staff at the front desk and breakfast area were amazing. They were super friendly and professional.

Only thing that was a bit of bother was the way the room was made. The bathroom sink and lights were right in front of the beds, so in the morning when I went to get ready. If I turned the lights on, they would light up everything. And I would wake up the person still sleeping because the beds were right in front of the bathroom sink. Maybe they should have placed the bathroom at the other end. This way there would be no disruption to the people sleeping.

There was a nice assortment of options for breakfast eggs,to oatmeal fresh fruit staff were very helpful ,when ever we came back to the hotel we were greeted with a high how was your day do you need any thing thank you for making are stay enjoyable

The shower was gross floor had brown goo in corners,walls were dirty ,l took a wash cloth with some and tile came clean ,it was a lack of cleaning way the shower was so dirty,had to put a towel on shower floor to take shower , sink rim also was brown , some sope and wash cloth ran around rim started to come clean , also did not like that I went to truck and came back in less then 10min and housekeeper had been in room moving laptop touching personal clothes,yet did not clean made bed was all even tho we had only checked in night before the next day they were not in at all no. frsh towels tolitrees coffee light bulb was out

Loved the staff. We had breakfast and my toddler was upset , (wish I got his name ) but the gentleman on duty offered my child to pick from a bucket of toys . She grabbed a little guitar and loved it ! He went above and beyond to make sure his guest were satisfied and that is a rare these days!

The room could get a little colder but it wasn’t uncomfortable I just like to freeze

The room is very spacious, clean and well maintained. The breakfast was full of selection, tasty, has various drinks and coffee, excellent. Bed is very comfortable. Overall is excellent. Staff are very courtesy, oh and I love the indoor swimming pool and the spa.

If the breakfast can offer choices, I was there 5 days, kind of boring to eat the same food everyday, if there is like omelette and cook to order, will be nice.

Breakfast was excellent! Location was lousy...my room overlooked Discount Tire activity.

For the value it was well worth it....location not withstanding. Room was recently updated but the bathroom door wasn't properly painted....if it was newly painted at all.

The hotel was nice, felt secure and safe. The room itself was really nice, loved the down pillows and the convenience of the soap pumps in the shower. The indoor pool was a huge plus.

The tire place next door had a phone ringing loudly during the day, almost as if it was on a speaker.

The staff, especially the front desk ladies were amazing! They were super helpful and took great care of me, my mom and fur baby Bella. I felt safe and cozy.

The doors slamming late into the evening by other guests. I know it's hard to control the common sense of others. Is there something that can be put on the doors to slow the closing process to lighten the sound?