Excellent for me as a solo senior/retired traveler. I stayed in late September (low/shoulder season - quieter and not busy/crowded). IMHO, low-season or "spring/fall shoulder season" travel is best to most places, as staff have more time to clean and help customers. There is traffic circle road noise in the city-view rooms. Noise-sensitive visitors may need to request a room facing away from the traffic circle or bring/wear foam earplugs. I always pack and travel with foam earplugs, just in case. Enjoyed a Chicken Salad and fresh Blackberry/"Mora" Juice at the hotel restaurant, too.

Very helpful and friendly service, excellent breakfast- a buffet with a menu of meal options to choose from every morning. The receptionist spoke both English and Spanish and was very helpful with directions, suggestions, and calling taxis for us.

Very convenient location to the airport, although not in the best part of town.

I could not recommend Hotel Italia (Cuenca, Ecuador) more highly! It's a truly wonderful hotel in every way: the rooms, the staff and the location (and the price!). The room: I stayed in a Standard Single room and I had absolutely zero reason to complain. It was cleaned to the highest standard, not even a tiny, single loose hair etc. anywhere and the bed... When booking a single room, I expected a single bed, but the bed was gigantic (could've probably fit an entire family haha) and so incredibly comfortable. The staff: So incredibly friendly and you could just feel that their desire for your stay to be as pleasant as possible, is truly genuine, coming straight from the heart. I had a special requirement (which I informed the hotel about, before my arrival, at the time of booking) and they have truly exceeded my expectations, in trying to help me as best as they could. The location: The location was a very important thing for me, as I really wanted to be close to both, the airport (Cuenca Mariscal Lamar International) and the Cuenca bus station (Terminal Terrestre) in order for my journey to be as easy as possible and... Hotel Italia was the perfect choice, as it is a WALKING distance from both! About 8 minute walk to the bus station and 15 minutes to the airport.

Very good breakfast. Staff is nice and helpful.

The facilities definitely need to be upgraded! I got a really bad cold as the room isolation is just not good, the room was way too cold and you could hear a lot of noise from the street every night. Quite expensive for what you get.

Great spacious rooms. Good wifi, nice warm shower. Location is in easy walking distance to the downtown sights.

A little street noise is to be expected when booking a hotel in the centre.

Good location. Near to airport and bus station. It is also next to a metro station. Nice breakfast.

Clean , quite, safe, close to the airport, and also close to the city center

Staff very kind and helpful

Location

Noise from the main road, I think sound proof window will help.

Good location and everything really nice . The breakfast included in the price was more than perfect .

we liked everything about this place! the girls on reception were so friendly and helpful, the breakfast was amazing and the rooms very clean. highly recommend hotel Italia.

it was all good