The manager who checked us in was prompt and helped fix the hot water temperature and some discoloration of the water when we first arrived. He was also very patient and helpful when we couldn’t figure out how to work the remotes. The stay was comfortable, quiet, plenty of hot water, heater in the room wasn’t loud, lots of space to love around in the room, and best of all, they left a goodie bag with treats and drinks for us upon our arrival! What a cool surprise! I’ve never had even the fanciest of hotels be that considerate and caring! I will totally stay here again the next time I visit Glens Falls!

Nothing really. It was solid, clean, quiet and comfortable.

It was in a nice location. Close to food, gas, shopping. Our room was very clean. The bed was super comfortable. Nice size television,refrigerator, microwave . The office was clean and welcoming and the front desk staff was very pleasant.

The hair dryer was cracked, so I could not use it. The fitted sheets did not stay on the bed mattress. The shower head did not allow much pressure. The water in the shower was not hot, was like warm.

David the manager was extremely friendly and helpful, Rooms were clean and comfortable. The price was reasonable. I booked for 1 night to go to Vermont and see the solar eclipse in north of Vermont. But in my way back to Washington DC I stayed one more night there.

David was very friendly and helpful. Rooms were clean and confortable. Shower was excellent. Fridge & Microwave in each room. Convenient ice machine. Quiet location.

No coffee that we were aware of. Ice machine scoop missing the 2nd day. Wifi very poor in room 207.

Very simple old-style motel, but very clean and comfortable. Our unit was in the back building away from the road so it was very quiet. Also it had a very quiet AC unit! Our host was helpful and friendly.

Would have liked to have a coffee maker in the room.

Comfortable beds, clean room, plenty of space, friendly and helpful staff. It was great to be able to park right in front of the room, and they had a couple chairs out front of every room to sit out on the porch when the weather is nice.

No coffee maker in the room, or even in the front office. so you have to go off site to find coffee in the morning. Seems kinda petty to complain about, but I like my coffee in the morning.

i was very surprised by the room , quiet , very comfortable bed , very clean room , friendly clerrk at the reception , next time i will stay there no hesitation

Everything was super clean. The bathroom looked like brand new and the carpets were nice and clean. We had stayed at a Hampton the night before and this place was cleaner and the appliances were nicer & the blow dryer was better than the Hampton. It did not smell and the beds were clean and very comfortable. I was pleased and so was my husband and son.

The outside are could have been nicer. To be fair we did not get there until late and left pretty early and it was raining the whole time. I told my family that if they could update their signage the place would be more appealing.

I was treated like a Queen! Manager Dave was always on top of any needs. lovely guy/ hard worker

No frills. no coffee maker in room. (there is coffee available for guests in the lobby)

The owner was excellent and the overall experience was above expectations would stay there again

Nothing -staff was attentative to my needs