The location is close to Hualien Station Room is comfortable

Breakfast is too oily, and the choices are a little bit too few The scene on the 11th floor is another hotel, that's a pity

The ambience of entrance hall, lobby, elevator, corridor, room, bathroom, restaurant all great. Nice desk/table, comfortable beds, convenient bathroom. All amenities available. Free tea and coffee in the room. Fridge. Wardrobe.

You could hear a bit noise from outside during night as the road is near. Also guests tended to be a bit noisy or it was because I felt stressed on that day. Light switches in the room are a bit confusing. The variety of the breakfast could have been better. Also they provided paper cups instead of porcelain cups.

The room size was nice and rooms were clean. Bathrooms were in separate room. The room we had, had a very large king size bed. The hotel was clean and attractive. They held our luggage for us when we arrived early and had umbrellas for us to use. It was very close to Hualien train station. Walkable to many restaurants.

The breakfast choices and drinks could have been better. Service at breakfast wasn't as great as we have seen at other hotels. They did not take plates away.

The location is perfect. Three minutes away from the Hualien bus transit center, which is the departure point for most of the bus tours. 7-11 is right on the corner of the street and many other restaurants are just within walking distance. Front desk staff are very friendly and helpful. Room are bigger than I thought, much better deal than the ones in Taipei. Very satisfied with everything. Hope the lovely place recovers from the earthquake quickly.

Excellent location within very easy walking distance of the bus & train stations. Hotel was pleasant, spacious & the bedrooms were well equipped with more space than usual.

Very mild complaint. We were visiting Hualien to go to the Taroko Gorge (a common reason for staying in Hualien). I know that hotels aren't substitutes for tourism offices, but I was a little surprised that the hotel had no information about getting there at all.

Good breakfast, comfortable rooms though a little small, walking distance to train station, warm reception. Hotel is very helpful in arranging ahead for reasonably priced private car to Taroko day trips, very prompt in responding to our queries

Rooms a little small

We enjoyed our stay here. Friendly staff, good breakfast options, and spacious, clean, comfortable rooms. The free bike rentals were a highlight for us - nice way to get around Hualien. The hotel is a short walk from the train and bus stations, and near many restaurants and cafes.

There was some mold along the bottom of the shower door, but the rest of the bathroom was quite clean.

The room was really nice and cozy.

The breakfast was poor. Practically identical every day during our 4 night stay with almost zero options of meat for people who don't eat pork. The stir fried vegetables were soupy and tasteless. The staff didn't speak any English. It was only possible to communicate using Google translate.

The staff working at the reception were very helpful. When we asked them for extra blankets they brought them almost immediately. The room was clean, well furnished and with stable Wi-Fi. There is a free parking lot right next to the hotel for quests.

5min walk from Hualien Train Station. Nice and quiet area. Clean and modern room. Friendly staff. Good breakfast.

Most Taiwan cities, restaurant are closed from 13:30 to 17:30. Especially near Hualien Train Station we had difficult time to find a place to eat, so be aware. Downtown Hualien is 18-20minute walk.