The location is great - it takes 9 minutes to walk to the nearest metro station, and sometimes a hotel employee can give you a ride to the station in a small car. There are many shopping centers with food courts nearby. Also, there is a currency exchange point at a distance of 500 meters - with a person and an automatic one. The pool is great - beautiful view, there are places to lie down, no need to bring a towel with you - you can take it on site and all for free. The staff is friendly and always helpful. Room service and towel change every day. The room itself is clean.

I didn't like the speed and stability of the Internet in the room - this is the only significant disadvantage. This speed is not enough for video calls or watching TV shows online in average quality.

1. I love the kindliness and the accommodating urge in all of the employees have to anying i have requested. 2. The loyalty towards the guests is second to none. A person from your staff had returned by iPhone that i had forgotten and left behind in the public toilets. HE literally save me from a lot of hassels if it was stolen. If you wish to know more about this, I gave the person a nice card to which i give consent should you decide to publish, and of course I gifted him with something to show my appreciation.

1. The swimming pool is not that clean at 7.00am, i was swimming laps and note a lot of debris at the bottom, hair included, and normailly I expect to smell some chlorine at that our of the day. 2. That food room services and breakfast close too early

The hotel is in a good location, close to restaurants, shops and pharmacies. Also, very close to Nana's Plaza if that's to your liking. The pool was nice to relax in, with a view of the buildings. The gym had basic equipment, enough for a quick work out. Depending on the time of day it does take 20-40mins to get to the river (Iconsiam) but it wasn't an issue getting a grab.

This isn't the hotel's fault but unfortunately, we had the worst people stay next to us. We called the front desk to make a noise complaint and they did remedy this, however we constantly woke up each night due to them being very loud and slamming their door. I did ask to be moved, the receptionist advised the hotel was fully booked. Other than this we had a good time in Thailand, just wish we could have slept more.

All the staff was so kind and polite it definitely was a pleasure staying in the Surestay hotel. Me and my wife was there from the 22nd December for 8 nights. All the staff were so nice, from the front desk to the doorman who dropped us off at the end of the road in his complimentary golf buggy, what a nice touch and he always made us feel special. We stayed in a 5 star hotel round the corner Christmas 2022, but we personally enjoyed the very personal service that we received from the staff of the Surestay hotel. The roof top pool and bar area was excellent and very clean like the rest of the hotel, and again the staff made everyone welcome. The hotel location is very central with the skytrain station at the end of the road which is great for navigating around Bangkok.The hotel complimentary drop-off to the end of the road makes it simple getting to the bars and shops I've not named the staff by there names but when we return again we'll definitely acknowledge them all by their name as they deserve for the great service they provide 👌

It was all good 👍

Good location. Clean rooms. Good service too.

The breakfast was not so good

We absolutely loved surestay for an economical stay. It was in an excellent location, within walking distance to busy food districts, nightlife districts, whilst still being away from the bustling side of things. It’s also close to a BTS station which makes transport very easy. The rooms were spacious, beds were huge and comfy. Everything was really clean, unfortunately we didn’t use the pool but it looked beautiful. We would stay here again for sure!

We didn’t have the breakfast so can’t comment on how this was. Other than that, we don’t have anything bad to say about it

The roof top pool was great, but be careful, very slippery. The location of the hotel was good, amongst it, but not right in the middle. Very close to the train system which is a good way to get around. The room was a good size. Good hotel for the price.

I don't know if it was because I got unlucky, but I had people banging their doors closed at all times of the day & night, my whole stay. I think it was a mixture of other guests not caring, and being right next to the staff cleaning cupboard. Try and ask to not be positioned at the end of the hall, it was really frustrating.

Star Metro Hotel in Deira has been my go-to place whenever I'm in Dubai, and my recent stay was just as pleasant. Chandra and Rohan at the reception were fantastic as always—they happily assisted me with some business printing, which was a great help. The staff overall, including room service, are friendly and attentive, adding to the comfort of the stay. The one-bedroom apartment, with its separate bedroom, living area, and kitchen, is perfect for my needs. The location of the hotel is unbeatable, with a 24-hour supermarket just around the corner, making it extremely convenient. I also appreciate the parking facility, which my friends often use when they visit me.

However, there are a couple of things I wish were different. The hotel policy doesn't allow delivery men to come up to the doorsteps, which can be inconvenient at times. Additionally, room cleaning services are not provided after 6 PM, which can be limiting for those with a busy schedule. Despite these minor issues, Star Metro remains a reliable and comfortable place to stay, thanks to its great staff and excellent location.

Everything in hotel was fine. The room is very spacious, with a nice sitting corner, the beds are comfy, the cleanliness is perfect. Also, the view from the room is incredibly beautiful. Whole place is seems very well maintend, rooftop bar and pool are just perfect.

Other guests in hotel can be rude and non respectful. Note that the hotel policy is "guest friendly" so you can invite overnight guests to the own room - I think this was the case with the guy in the next room, he had noisy visitors every night (the next street is famous for one-night stand ladies) every night we were woken up by their slamming the door in the middle of the night, very loudy laughing and screaming.

Hotel is a 10mins walk from Phloen Chit station, there is a free buggy available. Breakfast selection is quite minimal and nothing fancy, but there is an egg station. Room is clean and check-in/out process was seamless.

The hot water took a long while to be activated and noise from the hallway was very audible. We took a cab from the airport to the hotel and there was a terrible jam, you might consider taking the airport rail and then BTS to phloen chit and walk to the hotel if you have light baggage.