Staff were lovely

Outside the hotel you are bombarded with people wanting you to go into the bars they work for. Tuk Tuk drivers also bombard you please be cautious as they do scam you. Don't be fooled by them with there mini poster of attractions it is a scam and they get paid commission i.e the floating market should cost about 300 bhat entry but they take you to another section where it cost 3000 bhat!!! Plus the ride costs around 800 - 1000 bhat. I would recommend going through booking.com app. I would further recommend booking any taxi via booking.com as taxi's also scam you, they up the price and don't put the meter on and if they do put the meter on alot of them have a switch underneath to speed it up.

I stayed at two different rooms: 505 and 3012. Both were reasonably clean and spacious enough. The bed was comfortable, and the aircon worked well. There was a small desk to use my laptop. The wifi was fine. The staff is alright. The location is right on Khaosan road, one of the nightlife spots of the city, and only 15-20 minutes by foot from the Grand Palace. There are some convenience stores and many bars and restaurants nearby, but the cuisine is not the best because they are aimed at backpackers.

Khaosan road is the party place of the city: if you don't like to be harassed by street vendors and loud music, don't stay there. Despite the loud noise, my first room (505, 5th floor, not facing Khaosan Road) was very quiet. In room 3012 (3rd floor, facing Khaosan Road), it was impossible to sleep.

Clean, small room with a big toilet. The rooftop pool was nice but no bar as advertised.

1000 baht deposit was paid which is fair enough. when we were leaving they said there was a stain on the pillowcase and would cost 200 baht for us to clean. the apparent stain was from ink they said but we have no form of ink with us. 200 baht was unreasonable and they did not even speak with us about it, only gave 800 baht back. very loud at night but to be expected as you are right on Khaosan road

Warm welcoming staff, easy check in process with offered cleaning everyday. Most beautiful rooftop pool with some nice views of the city. Actually a large bathroom considering the size of the room.

Literally the smallest room I’ve ever stayed in, maybe okay for one but a coupe with large bags it made it very difficult to do anything in the room. Immediately hit the bed once you step foot in the room and I’d book a standard queen room so was just abit shocked. Obviously very loud but has to be expected to Jen staying on Khao San road.

Stay was superb, with locker provisions and most importantly, a clean washroom with amenities. I went to 2 other hotels and this was superb compared to the others. Located right at the end of the busy street, you are right in the middle of the action. A 7/11 store opposite the hotel, abundant tuk tuk's at the hotel entrance, a good eatery with american breakfast and coffee, it is a well-placed hotel. Absolutely loved it.

No windows, so you would completely be lost of time unless you keep an alarm to get up. The guys at the reception know zero levels of how to speak to customers ‘politely’. You say thank you and they just look at you. You ask them for something and they look just blank. Disregarding those 2 guys at the reception, the property is superb and hats off to the owners in maintaining such a property.

It was in the heart of Khaosan Road. Everything you need to enjoy yourself is right along the street.

The room was a bit smaller than expected. The hot water didn't really work.

It was right on Khason Road, but surprisingly we were sleeping so well at nights. The sound of night clubs weren’t coming to the room, well insulated. Big bathroom, very clean. The tour agent at the entrance of the hotel is giving very good discounts to the hotel guests. If you are thinking to go to Floating Market & Train Market tours, the lady gave us 650 baht/person where as the others were giving 1150 baht and above! The bed was so comfortable! There is even a small pool at the roof, but this still very nice to have in the middle of the city!

The room itself was sooo small. We hardly fit in that small room. No cupboard to hang your clothes, only wall hanger. The bed was too big for this small room.

Although the hotel is in the middle of Khaosan Road, the rooms seem to be well sound proofed as once we got in to our room, we could barely hear the noise from outside and slept really well. The room was spacious, nice large bed which was very comfortable. Staff are very friendly. We stayed here 4 years ago when visiting Thailand and the hotel is still in good condition and well looked after. They also supply pool towels which is handy to not have to travel around with beach/pool towels.

They ask for a 1000baht deposit which isn’t an issue but I didn’t see that on the information when making the booking so would be good to add.

Rooms were smaller that what was shown In pictures, however we were so tired from travelling we didn’t bother mention it. The Plus side is that the beds were very comfy! They did ask for a 1000baht security deposit on check in which is not mentioned about anywhere in the booking. We did get ours back. They only give one key card per room. If you ask for a second they will Charge you for it if you lose it and don’t return the 2 key cards. Ive never seen that happen in a hotel ever before . Nicely decorated, roof pool is good however there are no ladders to help get in and out of pool or stability rail . It makes it VERY dangerous getting in and out as tiles very slippy around pool when wet . Khaosan road is wild with parties! The music is loud ! Bring ear plugs for your room. Rambuttri street behind Khaosan is a bit more civilised for older people, live music, nice bars and restaurants etc

there are no ladders to help get in and out of pool or stability rail . It makes it VERY dangerous getting in and out as tiles very slippy around pool when wet

swimingpool and clean room

regarding the relationship with the customers, I would say that it depends on who works, because we had 2 different ladies, one of whom was very rude, she had no attitude towards us, as if we were trash, while the lady who worked in the morning was the complete opposite of her, friendly as it should. the hotel is suitable for young people who want to party as there are at least 15 clubs next to the hotel with loud music that can be heard in the hotel rooms and it is inappropriate to fall asleep to it.