Very clean rooms. Breakfast was OK but you might want to reconsider how guests can access the breads which were left inside their plastic bags. Guests were reaching into the bags with their hands to get a slice which is not very hygienic. We saw some guests return slices of bread back into the plastic bags! Maybe learn what other hotels serving continental breakfast do.

No greeting from the woman at the front desk. A simple Hello would've been nice but when guests need to place to stay to rest, these small gestures are irrelevant. Customer service training for the staff might help make the stay more pleasant.

The room and bed were comfortable and clean. The continental breakfast offered a nice selection of food choices and the attendant kept the buffet filled. The hotel location is convenient, but far enough away from the highway to be fairly quiet.

The young ladies that checked us in were polite and cordial; however, the maintenance man hovered at the front desk all night long. The girls were constantly preoccupied with conversation and other interactions that deemed distracting and inappropriate for a hotel lobby.

The location was great. Close to food, shopping, cinema and reasonable distance from Estes park without the higher price.

The breakfast food was not good. Microwaved sausage sitting in water, runny eggs. The oranges were even pale and sorta green. There was a waffle maker which is always good and there was oatmeal (flavored, no toppings available). Had toast and toppings for that. Needed to use the laundry and the price for one load of detergent is $2 and 2dryer sheets is $2 . Free onsite parking is a plus.

Good location, nice view of mountains in the distance. The limited staff we encountered were friendly. Hotel was quiet, rooms decent, nice tvs. Greatly appreciated hot breakfast. We went there earlier in the morning and seating was limited, 8am was a good time a bit more seating, still lots of food and more was being brought out. Was the same food every day but I won’t complain about free meals. Pool was nice to have although small. I liked the gym even though I didnt have time to use it.

Room had an odour. Ice machine on our floor didn’t work. The light in the bedroom didn’t work. Some of our bedding was stained. No one made up our room on the second day even though we did not have a DND sign and were within the time frame.

My mother and I stayed here for 3 nights for Wicked West Comic Expo. Room service was nice, staff was very friendly, and the rates were very very good (especially for a pet friendly hotel!) Breakfast was tasty and their waffles are very good. Amenities in the room worked without issue and we (including my cat) enjoyed our stay.

The only thing I would caution is, be aware the building allows noise to pass through it very easily so we could hear people right outside despite being on the 3rd floor. However, it wasn't anything horrible!

Breakfast was very good. They had eggs, suasage, Bagels, Cereal Biscuits and Gravy, Yogurt. Coffee was always available and the staff was very friendly every morning! Housekeeping is by request only and only on Monday,Wednesday,Friday but if we needed anything we just asked the very friendly housekeepers we would meet in the hall and they would give us anything we needed.

We stayed through the weekend and Saturday night when we returned to the hotel and visiting with family, The parking lot was completely full. We ended up parking on the edge of the lot while others had to park in the dirt field next to the parking lot.

I enjoyed my comfortable, clean stay at this great hotel near Johnstown. I will use them again. Great breakfast options and excellent service.

The elevator wasn't working when we left. I would have appreciated a notice of some kind in places other than only the first floor.

I like having an area to gather at the hobby. Each day the team and I stopped there to meet and set off on our day. We really the fact that there was a coffee spot.

Most of us ate breakfast at bucee's in the morning. We were not a fan of the eggs and pork sausage links.

The staff are amazing. When I had an issue, they took care of it immediately. Convinces was a big thing for us, and this hotel was what we needed

The dogs barking all night was not okay. They should have their own floor so people who don't have dogs don't have to listen to that all night long.

Enjoyed the pool and whirlpool every morning. The breakfast was very well presented and was maintained well. I was impressed with the attitude of every staff member I had contact with, from the gentleman that checked us in at 2:30 AM on Sunday to the people tending to the breakfast area to the ladies in housekeeping.

Nothing comes to mind, except it could have been warmer outside while we were there.Was very pleased