Location! Most comfortable bed I ever had in a hotel. Great breakfast and lunch buffet and a la carte in the evening. Spotless clean, excellent shower in the bathroom.

Housekeeping was a little irregular, missed one day and didn’t brought new towels nor made the bed. But the other days she did. Pool location is not ideal, doesn’t get much sun and the water was very cold. Could improve the lights in the room ( a little dark) and have more storage space ( there is just one drawer and one shelf and small hanging space). Could use a mirror for makeup and shaving in the bathroom. Small details only.

The breakfast is wonderful. The staff is very polite and friendly. The location is perfect. The beds are comfortable.

They were doing some construction work near the pool area and our room was very affected by the noise. They stopped over the weekend, but continued during the week. I think that any hotel that is doing construction or renovation work should be required to inform this at the time of booking. The air conditioning needs cleaning. I had allergies every day that I was staying there. All I had to do was leave the room for my allergies to get better. So I think the problem was with the air conditioning.

Super helpful staff who made recommendations on where we should go. They helped us to find a great place to dance Forró, and a Churascaria to eat beforehand, in safe areas. The added bonus is they had vouchers for a free caipirinha with their recommendations too 🙌 the room was really great, super comfortable beds and very spacious. All the facilities were top notch. The breakfast was also extensive. Fantastic, safe location.

Nothing to add here.

Breakfast is good, staff need to know more English management should send staff for more English classes to improve the business, lunch buffet need to improve with more items, but not bad after all, I enjoyed

Need serving bar in the lobby, for guests to come visit they should have full bar to add more quality lobby and to have friends waiting with a drink, yes you can ask for a drink but the process takes to long, if you order water you must wait for someone to bring for you then you must paid either sign first or wait to get your change

A lovely hotel! I was very happy with the Superior room, it was clean and comfortable. Staff were super friendly and helpful. Breakfast was fantastic! Hotel is located just at the beach by the promenade, with restaurants and small groceries within walking distance. Would stay there again!

Staff does everything possible to make your stay great. Our son turned 12 at the day of check-in and staff made him a nice small cupcake with personal birthday wishes. Overall condition and comfort of the room were perfect. Perfect location close to the beach, boulevard and just across the night market. Breakfast is OK.

Wifi in the room needs improvement. Elevators take very long. Not enough elevators available.

Location of the hotel was perfect! There’s a street in front of the hotel which you cross to a beach with chairs you’ll need to rent. It cost between $2-4 dollars from morning until 5pm. Lawn chairs are more difficult to find, you just need to ask for them. There’s a permanent Fair structure across the street from the hotel which opens in the evening until around 11pm - 7 days a week.

There are a few things that need improvement. First, you can hear conversations from the room above in our bathroom pretty clearly from the bath vents. None of the beds come with blankets with the air conditioning is not stable (constantly gets hot and cold) and lastly this hotel is tired, though it’s rated a 4 star. It’s more of a 3 star hotel.

location, location and the location.

How unorganized they can be at the reception counter. And when you ask them why you're standing there waiting for 10 minutes while nobody asks you why you're standing there staring at them, they try to make you feel like its your fault. Lucky the location saved the experience.

Good position of the hotel, on the beach and close to restaurants. good breakfast and dinner

the rooms and bathrooms would need some improvements

Clean rooms, staff is very helpful. Delicious breakfast. Plenty of choice. Near to the beach of Fortaleza. When out (well in advance ordered /planned/ paid) ride to Chericoacoara did not show up. The staff was helping us with a alternative ride. Many thanks for that. We appreciated the out of the box provided solution.

All good