The staff was very friendly and helpful. They were quick to confirm our requests on our reservation. While we hadn't planned on it, we were able to eat dinner at the hotel, and it was very nice. The hotel room was a nice size and worked well for a couple and their 1 year old child. The breakfast was perfect and exactly what we expected. If we are ever in the area we would definitely return.

The bed a bit firmer than we prefer and starting to show its age. Our balcony had a ocean view, but it was small and difficult to maneuver when more than one person was sitting in the chairs. However, neither of these two things would change our opinion of this hotel being excellent.

Location was excellent, rooms were clean and functional. Breakfast was very nice and abundant (for Italian Standards). Service was also good with attentive and helpful personnel apart from the night shift receptionist.

I am really sorry to say that the overall good impression was dented by the individual serving night shifts in the reception -simply put, one of the most rude and unpleasant person we met. If handing room keys, helping to store luggage, being respectful to guests and explain regulations in a courteous way is not your cup of tea you should not work in the hospitality industry. We got the impression this person was forced to work here against their will.

Near the train station. Walk out of the train station, look to the right, and it's up a small hill. Beautiful view from my room. I could see the water from my room. The breakfast was good with a large selection. Staff were friendly. The room was comfortable and clean. The hotel was larger than I expected. It had an elevator. It was close to the water (train was between hotel and water, but I didn't hear the train). The town had a nice promenade to walk on. Close to restaurants.

The location, beside the Ligurian Sea and next door to the train station. A small friendly and efficient hotel. Tastefully decorated and exceptionally clean. Helpful, friendly staff and good food available three times a day( breakfast included in the price). A three course evening meal for 28 euros. Comfortable bed, room cleaned every day. I requested a sea view room, stunning views!

Nothing.

We had an amazing one-night stay at Hotel Esperia, a true hidden gem with its charming interiors and attentive staff. The room was spotless, cozy, and equipped with thoughtful details, while the breakfast was fresh and delicious, setting a perfect tone for the day. We wish we could have stayed longer and highly recommend this place for a peaceful and memorable getaway! PS. The sea view was just perfect

I have stayed in this area many times since my family is from there. The beds in Europe are always too firm for my bad back, so it's not fair to say that they were bad. They just weren't great for me. But I expect this. The hotel was clean, quaint and had a balcony view that was beautiful. Breakfast was super Italian. You are 3 minutes from the ocean and rail station, so getting clean salt air and a timely ride out of the station is great. The staff was, as always, friendly and helpful. The rooms are smaller than other hotels, but very clean and serve the purpose..SLEEP after a long journey. You don't have the issue of constant noise all night like being near the center or near the two main train stations like Principe and Brignole. You can reach Cinque Terre in minutes from Hotel Esperia. In fact, you can easily make day journeys from this location all the way to Pisa. Pisa is a longer day though.

The hotel is a throw away from the beautiful promenade where you can take a long walk while hearing the waves on the rocks. The room was spotlessly clean and very comfortable including the bed. Special thanks to the evening/night receptionist who helped me carry my luggage up in the room since I arrived very late after a long journey driving. My dog also enjoyed his stay. Recommended!

Voltage was very low and I could not manage to charge my mobile but the reception were kind enough to charge it for me. Thank you

The location in Nervi is superb - right in front of the train station (a great way to get around in this part of Italy) with views of the Mediterranean. The hotel is spotlessly clean and all staff are bright and friendly.

Breakfast was a little repetitive...but we were there for 11 days! And we will certainly go back!

Great staff. Breakfast was awesome. The view was gorgeous. And the walk on the promenade by the rocky seashore was amazing, especially at night. Park was just around the corner and my kid loved it.

Parking space was limited, but available. I had to park my car behind another car and leave the keys at the reception in case they needed to move it, which they did twice and as a I had to find it in a different location on the property.

The location was great and the hotel lovely. We were lucky as had a balcony with a beautiful view toward the ocean. The staff were friendly and the breakfast was excellent I thought. I had let them know I was gluten free and both mornings there was a gf basket waiting for me which was excellent as for those who are gf you know the deal of eating little from buffets.

Only thing was the beds were super hard, everything else was fab