arrived early hours of the 4th but told check in wasn't untill 16.00 hours so had to pay money up front for a room and told to speak to someone in morning about moving rooms so up early asked about moving rooms and told no I could stay where I was room was clean massive veranda beds super comfy!! stafe very nice perfect place right in the middle of the hassle and bustle will be back for sure! as didn't wanna leave!

just paying extra for the room wee got to keep especially when we already payed up front online .

16 yrs traveling to Santa Ponsa try to stay at Deya Apartments when available

Lifts were a disaster unfortunately not working a lot of times management certainly need to assess

great location, close to bus/taxi, shops, all kinds of bars/restaurants, 1 minute away from the beach; clean pool of a big size. "Pool Party" was written on the wall, and yes indeed, pool parties were going on, especially during the weekend, people seemed to be enjoying themselves. good sound proof on windows of the room, so the party didn't bother once. we had amazing mountain and town view. for more than reasonable price we had an amazing stay.

some of night stuff was not very friendly, however understandable in the end of the season. everyone was helful and always delivered what was required

I love staying at the Daya as the staff couldn't do enough, each of them were genuinely kind and so helpful. In all my years of traveling and staying in hotels they Daya was the 1st hotel to call my mum 2 days before our travels to check in with us and wish us a safe journey. 20yrs going to Santa Ponsa and that is the place to go. For anyone to complain out noise should probably go and stay in a desert. Loved every minute. Thank you.

Gabriel the guy at the desk was very nice and helpful.. hotel was clean and comfortable and very central to everything

I didn't like that there was no music around pool area.. ya where not allowed a speaker which I could accept but I think the hotel should at least play some music around pool area..was too quiet around pool which made me leave and go out

Location great Friendly staff

Very uncomfortable beds

When I arrived I realised that I should have booked Portofino as the rest of my family were there. I was transferred there immediately and answers relate to Portfino. Excellent performance from staff( both in Deya and Portofino). I will have no hesitation in booking with Pierre et Vacance in future

No kettle in room

the location was perfect, very central & more importantly spotless clean

when we checked in the guy on reception demanded a €50pp deposit (cash) when checking out the guy was shocked we were asked for it & said we should never have been asked. although it was fully refundable it was cash only & most people now travel with card only. wee bit disappointing but other than that everything was perfect

Staff were great and very helpful. Very good that I could have my dog. She behaved impeccably. Very friendly

Noise level was difficult, but was not staff fault. Pissed off about having to pay tourists tax when I am resident!!!

this hotel is an excellent value for money. the rooms were quite big with a nice balcony. the pool area was not small (although if the hotel is full it will be quite crowded) and the beach is super close and very beautiful. the front desk was helpful and always there.

the kitchen has very little utensils; making it hard to cook dinner. the hotel is an older building so it’s noisy. there are bars and clubs on the same street as the hotel and the (irish) guests can be loud at night. as long as you’re aware of this it should be fine though. the pool was only open until 18.00, should have been longer!