I liked that the room was actually a suite with a separate bedroom. We travelled with an infant and we were able to get her to bed as part of her routine schedule, but still be able to utilize the living room and kitchen without waking up the baby:)

Was a little disappointed that there was no restaurant on site or room service available. We were able to put together some breakfast and lunch in the room though thanks to the kitchen facilities in the room.

We enjoyed our stay very much. We had everything we needed: the kitchen equipment, the hairdryer, the iron... There was even a washing machine and a clothes dryer. The view from the suite was amazing and the staff very helpful and polite. Big thanks to Joel for the suite he chose for us and his excellent work. We received complimentary muffins and coffee for breakfast, which was very nice. We certainly want to return there in the future.

Spacious room with separate full kitchenette and wonderful city view provided us with enjoyable stay during the fast 4 days stay. Thanks a lot for kind help and support from the front desk. Mary, Front Desk Manager, Manject and other front desk team as well as house keeping team were great and very helpful. We really appreciate all support and assistance. Glad to be back sandman Hotel in Surrey and highly recommended!

Nothing

The staff were exceptional and went above and beyond for our family. They were really patient and friendly with my kids at check in. My son played with the phone in a way where they couldn't hear him well and they made a point of checking on us to see if we were ok. They were very kind and respectful of the whole situation. We were gifted extra snacks as well. The room was very comfortable as well. My boys and I had an excellent stay!!

Everything was great!

The size of the suite was bigger than expected. Being on the 12th floor with the view was fantastic. It was nice and close to amenities (walking distance)

The building itself is aged. It would have been nice to have a pool. I realize there is a community pool available close but with covid and reserving one in the hotel would have been great.

I absolutely staying at this hotel. I've stayed here over 100 times. It's always my first option when traveling to the mainland. Staff are very friendly and helpful. Rooms are clean and nicely decorated. It's my home away from home. 10/10 would recommend.

I was able to get an early check in which really helped out as I needed a place to work from for the day. The person that took my call the night before asking about early check in followed up the next day when they started which was great customer service!

Nothing that I didn't like.

Had my adult children with me and it was a great space for all of us. Loved the full kitchen and large living room. Very spacious, so happy I booked it. Also had in room laundry facilities.

Can't think of anything.

Very clean and the towels smelled very good. Joel, the rep who checked us in, was extremely nice and even gave us an upgrade!

The breakfast wasn’t much.

Everything, it was more than I expected.

Just the fact we had to make u-turn but then I figured out another route so I wouldn’t really say I didn’t like just needed to get comfortable with my own directions. The only one thing that would just make this more wonderful is a pool or hot tub.