Room was a bit dated but they are in the process of renovating property. Heating in room was great as it was a bit chilly down in Invercargill during our stay. Ideal stay for a small family, perhaps with younger children. Queen bed and single upstairs and single downstairs. Staff very welcoming and friendly and willing to help. Great location to City centre, Queens Park and easy drive to Bluff and other locations. Good value for money, we would definitely stay there again.

Our room was fantastic! It was a huge room with an upstairs area where the beds were. There was a kitchen area with evrything you need. The bathroom and shower room were large too. The wifi was fast enough to stream programs from home with. The whole place was really clean. An added bonus that we didn't know about was a laundry room where we managed to wash and dry all our clothes. The staff were all lovely and friendly. The hotel is situated not too far from the centre, probably within walking distance, though we drove.

One down side of having a bedroom upstairs is going down in the middle of the night to the toilet! It was worth it though!!

This motel is definitely a 10 out of 10. Everything you could need for your stay was here, even a huge double shower, fabulous big bedroom upstairs, (with good quality linens and lovely thick fluffy white towels, not skinny hard ones) a very good kitchen area including a nespresso coffee machine (love that). Thank you, I wish I could have stayed longer as highly recommend this motel. JUST STUNNING!

Nothing, it was all great and I am fussy.

Requested room wasn't available so was upgraded to a family room. Very spacious 2 bedroom unit.with kitchen and large living area. Much bigger than we needed but nice to spreadout. Separate room upstairs with additional beds outside on the mezzanine.

Only 1 bathroom with toilet in the bathroom for a 2 story family unit. Stairs a little narrow to get suitcases up. Heating is radiator style so takes a while to warm the 2 story unit. No key drop for early checkout and no instructions.

My experience far surpassed my expectations! The staff were not only friendly but also incredibly accommodating. They offered invaluable recommendations on dining options and exciting activities to enjoy during my stay in Invercargill. Their insights enhanced my visit!

Nothing to add here. My stay was enjoyable.

Very happy with this motel. There was some muck up that on booking.com it said the room could only host 4 people while we were a group of 5. So we booked 2 rooms. When we arrived, we saw each room can actually host 6 people so we basically paid for one extra room for nothing. Contacted the receptionist who was very friendly and said it was a mismatch between the systems and asked us to contact booking.com to issue a refund. Everything went through in the end and we got one room refunded. The internet was super fast - 351.35 Mbps down, 78.66 Mbps up. Lots of parking onsite and within walking distance of the main street and Queens park.

The rooms are a bit worn out but still good for the price.

Very spacious room. Comfortable, lovely & warm. Staff were very friendly. Laundry service excellent. Good location.

Next time we would get a room that didn't have stairs. A bit of a nuisance having to go downstairs to the toilet during the night, but other than everything was great.

Great location, walking distance to town or 2 minutes drive, lovely big rooms, everything you need in the kitchen and bathroom, and great having a tv in each bedroom as well as the lounge!

The king bed was a little too firm for our liking, but our son thought his was great... and it would have been good to have an on demand option like Netflix or Disney or Prime available instead of just SkyTV which has ads and scheduled timings for everything... not that we watched much other than in the evening when our kid had gone to bed, so not a biggie.

The room was very comfortable, cozy and warm. Everything was very clean, professional and of an exceptional standard. Specifically, a little thing that mattered was the folding pattern with the toilet paper. The furniture and premises are top quality; the staff is very friendly.

Nothing comes to mind.

Comfortable bed,clean and quiet, and so close to the museums.Really enjoyed our stay and would recommend this motel to everyone.I want to say a special thank you to the lady who checked us in so friendly and knowledgeable a true asset to the motel business sorry I can't remember your name.thanks Petrina and Tony

Not a thing