The motel is within walking distance to many restaurants and the shopping district within Sandpoint which is the strongest selling point for staying here. The rooms are are a good size and updated with good beds appointments.

The property is divided into several buildings that are not all interconnected which can be a bit of a pain depending which room you have. Our room in building one was next to the office which is also the location for the breakfast. Convenient but if we wanted ice or access to the pool we needed to walk through the parking lot past a tiny run down bar (sketchy) with an outdoor smoking area to get to the stairs of two other building where these are located. The breakfast is the bare minimum with a value of a maybe a couple of dollars per person so don’t make your decision to stay based on Breakfast Included.

I appreciate the customer service itself. The staff was welcoming and friendly. Victor needs a special mention. Since my friend and I were visiting Sandpoint for the 1st time, he left a note in our room recommending places to eat, desserts etc. great recos. If anything was needed in the room the service was quick. Also Olivia was comforting when we checked in I was sure I had made the right decision by staying in this place. The beds were comfortable & the room was spacious and view was nice. The breakfast although self service really was worth while for me personally. I could load up some snacks on my way out. In fact Victor was so accommodating, he said he will open the refrigerator for us post our check out if we needed to take a few snacks. (although we did not ask for it but this surpassed my expectations.) It was peaceful. There is laundry and a hot tub too in the hotel One doesn't need to worry about pulling the luggage as they have trollies, all we need to do is just place our luggage and take it right inside the room

Our room unfortunately had a prominent smell very briefly, upon request Olivia immediately brought the room freshener.

Honestly we almost didn't stay because we drove by and thought the outside looked a bit run down. Thankfully I had seen a lot of good reviews so we gave it a chance. We were so happy with this hotel. We wanted something walking distance to the water and restaurants, and it was perfect. The 3 different buildings was actually kind of cool. The pool and hot tub were in seperate buildings, but so clean, quiet and very nice. It felt like a very safe area, which we value. The rooms were clean, bed was extremely comfortable. Best sleep we had in a while. The breakfast was fairly simple but it still had what we needed. The staff were friendly and helpful. We would love to stay here again.

The body wash was very watery, and the water pressure in the shower could have been better. A few more breakfast options would have been nice. Otherwise, such a fantastic stay.

Very spacious room. Plenty of room to move around. The tv was the largest I think I've ever seen in a hotel. The bathroom was great; much larger than in a recent Best Western Plus I stayed in. I went in expecting a fine, servicable hotel and was astounded by how top-notch the whole thing was. It's also located just a couple blocks from the downtown area. A very walkable neighborhood. I wish I could have stayed longer.

Nothing really comes to mind. It was a little hard to find my room, as the hotel is spread over several disconnected buildings. The front desk was very apologetic about having run out of maps (so I assume most people are given one). But that wasn't really anyone's fault and I found my room eventually.

This property has an interesting layout spread over several buildings; we stayed in a comfortable room with a balcony in the same building as the laundry and hot tub. It is in a great location for visiting downtown and walking to the park/beach. Very friendly and helpful staff.

Not too much negative to say about this place, but the bar/restaurant patrons next door did occupy all of the hotel parking that we were directed to. We got an excellent room, but some rooms have an odd configuration with windows facing into the hallway.

The staff was always helpful and friendly each time we came into the lobby. We appreciated the free room upgrade that gave us a kitchen. It was such a treat. The room was clean and had a fairly good breakfast spread. All foods were on-the-go type and we especially liked the breakfast burritos. Also, restaurants and Safeway are an easy walk away. Walking around town is a must as we found a tiny Thai restaurant (Secret Thai Cafe) tucked in a corner and a beautiful healing garden across from the hospital.

We didn't have this issue this time at the hotel but last time we were in a different building (kitty corner to Farmin Park) and the wi-fi was only available in one small corner of the room. This last trip we were in the closest building to the lobby and we had no issues with the wi-fi.

Location was great , walking distance to lots of restaurants and shopping. Staff was very friendly and accommodating. We had the jacuzzi sweet, it had free private parking right next to our door! The room was up do date and very clean. We wanted to take the bed home with us, most comfortable bed we have ever slept in in a hotel! Room was right on a street but the sound canceling walls and doors made it seem extremely quiet in the room. Breakfast was grab and go, burritos fruit pastries bagels juice tea coffee bottled water.

We were extremely pleased with our stay and room, only things we were bummed about were the fire place that did not work and the jacuzzi tub in the room would not stay full! We would get it full turn on the jets and with in 15 minutes the water would be drained below the jets and we would have to turn them off and refill. It really was an inconvenience because we rented the room for the fireplace and jacuzzi tub!

The beds & the quality of the linens were excellent. It was also very quiet and felt safe. I was on the ground floor and could see my car just outside the sliding doors. I really like the location, too. I have to pick up and drop off family at the Amtrak depot. The train goes through in the middle of the night. So it's nice to have somewhere to stay in case there are delays or the weather is bad.

It didn't look as though the closet had been swept or the toilet thoroughly scrubbed. And the room was too hot for me. The fan kept blowing out hot air over the beds. Once I was able to ajust the temperature so it was more comfortable for me, I slept really well.

The beds were very comfortable. Loved the pillows. 2 queen room was huge. Breakfast was fair. 1 person in our party loves toast, but no bread just bagles.

We were in building 3 and had a block 1 1/2 walk to the breakfast. Rooms weren't very sound proof, we could hear dog barking, baby crying. Parking is pretty tight. Over all I would stay there again.

Check in was easy, with the exception of pulling up to the incorrect building. Room was great. We had 2 grandsons with us so really appreciated the 2nd sink outside of the bathroom. Deck was small but ok. Pool was clean and there were always clean towels available. We liked that we could bring hot chocolate pods back from the breakfast area to our room for a treat in the evenings.