Breakfast was good and location also great, ambience also great. We rent 4 buggy cars for my family, the staff was really helpful for record video while we were doing our buggy car activities.

Private swimming pool in the villa was not clean enough, some bubbles appears. Application that provide by JSI for guest was not quick enough for response the request, we need to call staff that standby near our villa manually.

Location & Environment

The first come room Grand Gladiator no.6 was smelly and damp. So we initiative to put coffee ground in every corner of the room. The window ini the shower room Packs of private should be put the sticker window. One of the sockets behind the tv doesn't work. Some of standing lamp not Illuminati.

If you are seeking for a fresh air and comfortable getaway, this is the place. My family and I was happy with the service and breakfast was worth it. However, I booked 3 rooms and out of the 3, my son's room was not impeccable as mine. So maybe next time they should make sure all rooms are cleaned and ready to use and the atv and buggy rides I find too pricey more than in Bali. But, all in all, for the rooms and breakfast is worth it.

Atv ..rides too pricey and tv channels were not complete

Activities, quite a different experience than hotels, best place for families. The experience in general was nice.

Not the same as what it seems on the picture. The bathroom could be more clean.

We have amazing stay at this resort.. We stayed at Grand Gladiator. Pak Andre helped us to arrange everything, thanks pak Andre..

only the noise from the infrastructure noise can come from large building projects.

Comfort place with nice forest

An environment

I like the villa and the location

I don’t like the door of the bathroom and the water heater wasn’t work properly

Scenery, view, and food

Nothing

The villa stayle was very good.

The receptionist was not good he didn't ask someone to lead us to our villa he just gave us the key. The housekeeping was bad . He cleaned only one time during 3 days and the clean was changing the towels only !!. The location fare away from the main road. The equipments in the kitchen was not complete.

Its was great but it was construction near around me and they have not changed the room .. although the flat was great and clean

Clean and good facilities