Staff were very friendly and helpful. We had breakfast & Dinner and was very impressed with the selection at both. Although the food was never very hot the quality was very good. The roof terrace is a great asset for the hotel, plenty of loungers, some day beds and 2 Jacuzzi's, with fake grass to make walking around comfortable. The hotel has a small gym, not very modern but ok to keep the fitness levels up. the inside pool area was a nice calm oasis. you have to pay 7 euros per person of 30 mins in the sauna, but worth it as you have a shower in the private area to use, to go from hot to cold.

We had a sea view room, which was nice but our room was quite small. Also since the refurb in 2019 the shower/toilet is separated from the bedroom by a glass wall/door. this wasn't very private when using the toilet.

The location couldn't be better, and the rooftop jacuzzi and Balinese beds are honestly a dream come true. The rooms are comfy, with lots of natural light and spacious. The bathroom is well equipped and the toiletries really take care of every need. The staff at reception were super nice too!

The person at the door for breakfast was quite rude when we came in late for breakfast. Breakfast times are quite odd, 8-10am even on weekends... the spa is tiny and the indoor swimming pool inside the spa is quite cold. You have to pay extra (7 euro) to get into the sauna.

This property was in the perfect location for our stay. It was clean and staff were extremely welcoming, friendly and helpful. Our flight was delayed but we had no problem checking in at around 2am. The staff organised our airport transfers which was one less thing for us to worry about. The roof top sun terrace was perfect for relaxing with a beautiful view. Yes the hotel is basic, however we had no complaints for our short stay for Ironman 2024.

The pillows were very flat and the gym could do with updating.

Jordi on reception was extremely helpful and very nice. also Carmen I think her name was

The breakfast could have been better. It was advertised as show cooking- usually an omelette is cooked in front of you with ingredients of your choice. this time it was “ there is the omelette “ . it was already cooked with no ingredients- just plain. I would have expected more for the money we paid . we usually visit Las Costas in Lanzarote- the food is lovely there, plus it’s much cheaper to stay at that hotel 🏨

Visited a few times before and we like the ambience of the place . It regularly has the same staff and they are very friendly and helpful. We like the rooms because they are built for the purpose giving maximum sea view and are of a good size .

The place is looking a bit jaded and needs a spruce up and the dining area can get quite hectic at times . perhaps two sittings would suit better?

The size of the room was great, loved the balcony. The breakfast was good, everything was clean, staff nice, Great facilities

The bed I requested was a double bed but we received 2 single beds pushed together that were very slidy. The mattresses were also not that comfortable. I think we expected a double topper over the beds to make it a double as many hotels do.

location, amenities, food and staff special kudos to front desk agent Mr Anthony Sanchez the guy that works over night shift, he is a great guy very attentive and professional great customer service he deserves a raise and a promotion 👍

the beds need to be replaced they're to rigid, you'll need to get better quality

Staff were friendly and helpful. Food was excellent. Our room was great - sixth floor overlooking the beach. There was a fridge in the room. Room servicing was excellent.

The only thing I would change is probably the same thing in all Spanish hotels, and that is I wish the building was completely no smoking. The smell of cigarette smoke really spoilt it for us a few times when we were sitting out on the balcony and somebody nearby was smoking. We had to keep our patio door closed as otherwise we had the smell of smoke in our room.

The hotel rooms are very modern and clean. The whole hotel was cleaned regularly and was spotless. The breakfast had a lot of choice and was tasty! We stayed for the Ironman weekend and it was perfectly located inbetween everywhere we needed to go (start & finish). Would stay here again!

Nothing

Courteous staff. Good breakfast. Comfortable room with sea view. Pool area with; pool jacuzzi , 2 minutes from the beach, pool restaurant and bar staff excellent. Five minute walk to town centre old world Catalan - busy with all mod cons.

Room extension advertised but not available . Nine hour layover with no room facilities.