The hotel is in an excellent location. Very clean, with helpful staff. We loved the security guard at night. We can also really recommend the vegetarian restaurant next door. The hotel provided everything we needed, it’s industrial in style which wasn’t an issue, but just an FYI. The rooms are spacious. The bed is comfortable. The pool area is more of a gesture of a pool but we didn’t mind that as Chiang Mai had so much to offer!

Location is excellent. It is just a short walk to the Sunday night market. 7-11 is just down the street... very handy. There's several coffee shops that sell lovely croissants and such within a five minute walk. The Room was large and comfortable. The entire place was spotless. It would have been nice to have a breakfast/food service on the property but everything was close and we had a fridge so no big deal. Felt very safe and especially appreciated the cleanliness. Pool was nice too after a long hot day. If you like to play cards bring your own.

A temporary thing but loud: There is construction on one side of the building. Ask to be on the other side. This was December 2024. If you're an early riser that's fine but we liked to sleep in and the noise would wake us. Management moved up to another room.

Location was quiet and there were plenty of cafes and restaurants around… including vegan and organic. The room was cleaned everyday and fresh water and towels if you so wished. No breakfasts at the hotel but it was so easy to find a variety of good eating places within 1-5 minutes walk ( with children!). Decor was austere, dark with ceiling/walls of concrete with piping on show! It had a warehouse/ factory feel but not unpleasant! The staff very very very helpful! The bird used to tap on the window in room 301 every morning at about 7:30! What a wonderful wake up call!! Great lift and AC

Pool was very chilly!

Excellent location and very clean and modern. Always had drinking water available. Pool was nice and refreshing.

No breakfast or food (but we knew this before). Unfortunate smell from bathroom in the room our kids had on first floor. But they did try and make it better and were extremely helpful. I think it’s probably a common thing with first floor in these over capacity towns which were never meant to have this kind of ‘action’ in their sewers. 2nd floor room was perfect - no odour

Bed super comfy. Room was large and clean. Free banana and soft drink on arrival . Free nuts and crisps in room. Reception super friendly. Laundry was 70 baht a kilo and came back 24 hours later. Location brilliant, very quiet but right in the walls of the city with lots of good eateries around. Try restaurant Hummud.. Turkish veggie restaurant .. book before you go... good value incredibly clean and the food was amazing.

Absolutely nothing

Great location in the old town with lots of restaurants in close proximity. The staff were exceptional, very friendly and helpful, and a credit to the hotel. The hotels bedroom was very nice, the room was done in an industrial style. I was a little concerned the hotel did not do breakfast, I found out most hotels don't in Chiang Mai, but there's some lovely places for breakfast 2 minutes walk away so it wasn't a problem. I enjoyed my stay so much in Chiang Mai, i am planning to go back next year, and i would definitely stay at the Thapae Loft again.

Nothing

the hotel is in a great location, impeccably clean and safe. the rooms are very nicely furnished, the bed linen and towels smell pleasant. the rooms also have a very nice smell. the bathroom is excellent. cleaned every day. they have free bikes in the hotel. very convenient for wandering around the city. the staff is very friendly. I highly recommend this hotel, it is worth the money. you might catch a sale and it will be cheaper.

can not complain

The location is wonderful near the night market and not far from the East Gate (Thapae Gate). The room was spacious, clean and modern, and we loved being able to use the bikes to get around Chiang Mai! The staff was friendly and the pool area refreshing in the hot afternoon.

Wifi on the 4th floor was often spotty but it seemed to work well elsewhere.

The hotel is super well located in the old town within the moated area. It’s therefore super easy to access by foot or bicycle let temples, markets, restaurants, coffee shops, galleries and anything else of interest. The hotel also has a pool and the staff are warm, friendly and keen to please. There are bicycles available at the hotel for guests to use too.

My stay at the hotel was very pleasant. The WiFi was a little uneven at times but that could also have been because I was on the top floor.

Fantastic location - close to many markets, temples Complimentary bikes to get around town Rooms are cool and have amazing air-conditioning! Nice pool area - towels provided. Absolutely wonderful staff - the reception team were so helpful and friendly. They helped with tours, transportation and were very kind.

Nothing available to eat when leaving on very early trips. Make sure you get your own food / snacks as there is nothing provided and no shops open close by!