Staff are very friendly and super helpful. The facilities are clean and in great condition. Bed, pillows and cot are comfortable. The hotpot restaurant just under he hotel is excellent. The location is great, walkable to the underground train and shopping malls. Grab is good for food ordering and there are many good options nearby for delivery.

The room spray / perfume they used in the reception area and mostly everywhere in the hotel is very strong. It smelt nice but very over powering. I understand why they use it but it was too much and all my clothes smelt like the hotel fragrant for ages too. It was not enough for me to complain to anyone, just a feedback. We would diffinitely come back, but would prefer if they go easy on the perfume next time please!

The breakfast was very good and sometimes they put “hummus and falafel” as Arab dishes. I thank all the workers, headed by the general supervisor. They were polite and friendly, and unfortunately there is no “halal” food for those who do not eat pork. I thank the wonderful reception staff as well as the concierge. The hotel is very clean and tidy, suitable for families and young people, and there are special floors for "smokers".

There are no restaurants near the hotel after the hotel restaurant was closed, check-in

Everything about this hotel was exceptional. I stayed with my spouse and my 4-year old son for 10 days and it felt like home away from home, primarily due to the excellent and hardworking staff. The room was quiet, the bed was comfortable, bathroom was spotless clean, and the accessories given like soap and shampoo were of high quality. The breakfast was excellent and had a wide variety of western choices and local dishes, an Omelette station, and availability of different types of coffee. The pool was great! My 4-year old thoroughly enjoyed the pool and the cute play room that is on the same floor. The location is absolutely one of the best as it's right next to the Jodd Fairs night market (less than 10 min walk) with great Thai street food options. There's also another night market that is just a 5-min tuk tuk ride away. There are also two malls close by. We got a suite that had a living room and a small desk/office space outside the bedroom that really helped. The kitchen was stocked with dinnerware and cutlery. In addition, dish washing soap with sponge and detergent for clothes washing was also provided as the room had a washing machine too as one of the amenities. They also provided bottled water on daily basis... and did not charge extra for it. When we checked in, they had stacked the fridge with some goodies for us, again at no extra charge. As much as the facility, the location, the cleanliness, the amenities available and the comfort was exceptional, the truly outstanding part about this place is their staff: the great people at the reception, the security personnel, and the awesome team in the restaurant during breakfast. If a hotel has hired good people, then you are bound to have a great experience. And this is the case with Somerset Rama 9. Highly recommend.

Absolutely nothing.

Beautiful hotel with lovely facilities, had an amazing view from our room on the 31st floor. Staff are so accommodating and friendly they can’t do enough for you! We asked if there was a way Netflix could be used on the smart tv and they brought in a chromecast for us to use for our stay. Free hot and cold drinks by the pool and towels to use, gym with sauna/steam room. We loved staying here and didn’t want to leave. Nice big shopping mall a few minutes walk away. Would definitely recommend and we hope to come back in the future

Pool was freezing cold-could do with being heated. Our room was lovely but didn’t look like the photos of the one we had booked

Friendly and professional staff. Very clean room. Well-thought layout. Good location. Just a short walk to the Rama 9 station and there's is a short-cut to Jodd's fair. Across from the hotel is a huge Lotus Supermarket. 7-11 store is at the hotel's doorstep. Central Shopping Mall is above Rama 9 station. Sukhumvit shopping belt is only 2 stations away. The train also takes you to Chinatown.

Though the location is good, a short section of the street pavement is rather uneven and not well-lit at night. Easier way is to use the parallel pathway outside the shopping mall. Guests with baby prams and elderly may want to take note. Breakfast is usual standard hotel fare. If you are sensitve to traffic noise, ask for room away from the main street. Traffic is heavy in this area.

very beautiful hotel, comfortable rooms, very modern. excellent breakfast.

sauna was only for men so it was really unfair. I was in shock. discrimination

Fabulous apartment, beautifully clean and well equipped. Bed was huge and so comfortable. Great bathroom too, lovely shower. Also well sound proofed. Breakfast was really good, loads of choices, fresh, well stocked. The staff were so friendly and helpful, all delightful. Particularly Matthew, who helped my partner with booking somewhere to eat on the first night and some other arrangements that made it a very special evening for both of us. A great stay, we were sorry to leave!

There really isn’t anything we didn’t enjoy about our time at the hotel.

On my stay specifically, they managed to get me in my room an hour before check-in time, and also upgraded my room to a studio with stunning city views! I felt like I was on top of the world. The staff were super friendly and genuine. Breakfast was great, swimming pool was excellent. Room was well equipped. Good if you want to be in Rama9 as it is literally next to Central Rama9 and Jodds Fair.

I don't know if they have a hairdryer because I couldn't find it, but I think that's the only gripe I have with the place I think. Everything else exceeded my expectations. Ahh, if you want a seat for breakfast, you're advised to wake up super early if you don't want to wait as there will be a queue to get a spot in the small restaurant. I didn't have a problem though as I was up early because of their advise posted in front of the restaurant on your way to the elevators.

The Somerset Rana 9 is just excellent! We hardly review with all 10 or 5 stars but here we do. Everything was just perfect. The staff is extremely friendly and helpfull, we are travelling all the time and come to so many places but the staff at Somerset Rama 9 is an example on how to treat customers, you feel welcome and helped all the time. And especially Nan was really friendly and helpful. Rooms are really good, ofcourse it depends on the size you choose, but our executive studio had all required amenities. Bed is super comfortable and shower warm and good stream. Facilities are good, good fitness and lovely rooftop pool at the 8th floor. Make sure to have breakfast because it is really well with both Asian and Continental options in buffet style, everything is available and super fresh. The building, rooms and facilities are all clean. Location is good, in the Rama area with many shops, plaza's and restaurants around the corner and the Metro within walking distance (5 mins). Initially we had booked for 5 nights but we extended our stay because we really liked Bangkok. We booked 3 nights directly with Somerset and unfortunately something went wrong with the booking. But the way this was handled was another perfect example of the customer oriented approach at Somerset Rama 9. When we return to Bangkok we will definitely come back, and we will now always look for ASR/Somerset options whereever we are!

Second stay here inside 4 months, and all lived up to expectation. The two bedroom premier apartment is nice and quite spacious, clean and the staff are very helpful.

There's only one small 2 seater sofa in quite a large sitting room,,,,, yet as we had 4 people (adults) it made it a little awkward sitting on the dinning chairs. In addition - We wanted to extend the room, (which showed availability), but when we contacted front desk to extend, apparently this wasn't possible, so on this occasion we found ourselves having to move quickly. Not a problem as we relocated the Ascott Embassy in Sathorn which is the same group just a slightly higher grade hotel.