We had an extremely spacious suite in immaculate condition, well fitted out and with a lovely comfortable bed. Staff were very helpful and there was an excellent restaurant within easy walking distance.

Our room was chilly given the season and we had to rely on noisy a/c units in heat mode to warm up the room. Surprised that a nearly new hotel didn’t have better heating and more focus on energy conservation. Breakfast was very much a selection of ultra processed food and masses of single use plastic with no recycling even for paper plates. I understand labour shortages but Best Western are a large chain that can and should be doing more for energy conservation, recycling and unnecessary plastic usage.

Excellent quality very large rooms, the hotel must be fairly new as everything was finished to a high standard Great value for money A bit of a surprise really, we were not expecting much and were just staying for 1 night while passing through

I did not realise breakfast was included so it was a bonus but it was very poor quality, loads of plastic packaging on everything and nowhere near enough seating space for the number of guests so we ended up sitting on a sofa in reception with breakfast on our knees. We would have been better off going elsewhere for a proper breakfast in a more comfortable environment.

Light spacious check in area + friendly staff, very clean + modern. Rooms were equally as nice, spacious, light, clean + relaxing after a busy day to come back + chill. Nice layout to the room with table + sofa + tv . All essentials such as fridge + kitchenette, lovely fresh towels + toiletries, + well equipped laundrette. Unfortunately during our stay the hot tub + pool were closed but that did not spoil our stay. Well situated for all sightseeing in the area with wells gray park information centre across the way to help make with all your sightseeing, and plenty of places to eat + socialise. Breakfast was excellent in a light spacious dinning room. All in all we would stay again and would highly recommend. Karen + Tony north wales u.k.

Nothing.

Breakfast was pretty decent. My king sized room was huge and comfy. They allowed an early check in which was so nice cuz I was there for a wedding and needed to get ready early. Rebecca at the front desk was helpful and lovely. Was just a good experience all round.

The quality of the toiletries was average but this is a small issue. Normally I bring my own so really, that's on me. The hot tub was closed, not sure if it was for maintenance or for the season. It was pretty chilly so it would've been nice to be available.

THEY really mean PLUS @ Best Western Gateway… It’s lovely to have a clean, new, modern option in Clearwater… where typical accommodation in this area tends to be dated, more along the eclectic, rustic charm side… not so much on modern comfort. (I love rustic charm myself, but it’s not for everyone). Yes, you pay more for what you get… but what you get is a PLUS plus!! The HUGE rooms with practical kitchenette’s, luxury linens, mattress’ & 6 pillows per bed! Plus… extra towels for the X-Large shower… a complimentary hot breakfast, and very pleasant staff… make for a reasonable stay.

The Vinyl flooring in room - I like the idea of clean and sterile flooring vs carpeting, however having no mats at all in the room, was uncomfortable to me. Either provide a front door and bedside mat, to wipe off gritty, dirty shoes & feet, or provide slippers to keep bedding and white towels clean and white! I had no choice but use bath towels to wipe my feet before getting into bed!!

Hotel is about 2-3 years new so everything is pretty fresh. Lobby is bright and nicely furnished. Front desk staff was exceptionally helpful. Breakfast was excellent and beyond our expectation. Room is very spacious and beds are comfortable.

Only one elevator so it could take time to wait for it during busy time. No onsite restaurant, but again there are some places to eat within walking distance.

We stayed here whilst passing through to Jasper. The hotel itself looks like it was recently remodeled with all the amenities very modern. The bed was really large (much appreciated) and super clean. Check-in was super smooth and staff at the front desk were lovely with recommendations for food.

The air-conditioner is right near the bed so it was a little bit noisy when sleeping and super cold (even on a low setting). There was construction happening directly infront of the entrance which wasn't ideal.

I was not expecting anything much from this hotel, so was pleasantly surprised when we checked in. Rooms were spacious and despite being on the highway the room was quiet. We did request a room at the back of the property away from the highway and the lady who checked us in was happy to accomodate our request. We arrived late and finished up eating next door, the food was fresh and tasty.

The breakfast was pretty ordinary, the hot options were not appealing so stuck to something simple.

Nice, clean and recent hotel with everything you need including laundry ! Located right at the beginning of the clearwater Provincial Park with all the falls.

The person at the reception had no idea about what to see/visit around and about the falls...that sounds really weird for an hotel called «gateway to the falls» full of tourists ... the breakfast was quite disappointing in terms of quality, with plastic plates and forks...

The room was quiet and dark and well appointed. Wi fi and cable were good and the location was perfect to break our trip length.

There was the smell of smoke in the room, possibly due to local fires or lumber mills. It was a sleep distraction. The constantly running bathroom fan was too noisy and the climate control system was also noisy. The breakfast bar needs bananas.