Not enough words to tell how great the property is - the design, the layout of the entire hotel including the rooms, the facilities inside the room, are all a class above as they are dedicated to an understated sophistication and comfort. Practical aspects such as the use of bluetooth speakers in the ceiling of the room, to the heating and wifi are both practical and effective. The choice of lighting in the entire room (including the washing area) contribute to a cosy feeling without sacrificing on lighting brightness. We were never cold in the room despite the huge glass frontage window, nor in the pool (inside and outside - indeed it was a pleasure to be able to swim outdoors whilst it snowed). We did not dare venture deeper into the natural bathing pool though. The Spa is an oasis of quiet and peace. It makes it hard to choose between staying in at the hotel to enjoy the spa or to go outside to explore, no matter how many days we stay there! The restaurant and menus were outstanding, the chefs using the freshest of ingredients and offering a veritable smorgasbord of modern South Tyrolean cuisine. There is something for everyone. And for very good value too! We are not dedicated wine connoisseurs but we were able to work through more than a few drinks and find them to be quite acceptable. The personnel were also exemplary: from our communication before arrival to during our entire stay, they were friendly, informative and helpful. We felt like valued guests - all interactions were small conversations, not a cut-and-dry communication of information/needs. Our requests for additional furniture and other extras were met with warm understanding and their help with bookings were indispensable. So a big thank you to Dagi, Laura, Ena, Astrid, Mauritz, Laura and Svetlana and chefs Berni and Theodore. We travelled with our dog, who absolutely loved it there. He had ample space in the room to not feel boxed in, and when out of the room, he wandered happily.

Truly nothing. Although if we have to, then a few trifling *quibbles* - there was no welcome bubbly on arrival and no afternoon cakes! <shock and horror> We didn't need any drinks on arrival as we just wanted to get settled in and go out, and the afternoon cakes would only interfere with our appetite for dinner!

This was our favorite hotel concept. All the most modern technologies of construction, finishing and operation. The building is completely energy independent and super environmentally friendly. Beautiful landscape and care for nature. Free parking with electric charging. Excellent places for walking and running/cycling. The best equipped rooms inside, a kitchen and even have their own SAUNA!!! Everything is new and without defects! Smiling and friendly staff with a few exceptions...

two hotel staff are out of place. One works at the bar and one girl at breakfast is an administrator. She is completely unfriendly and has no desire to help at all. On the verge of irritation. I'm surprised the owner doesn't see this problem. After all, they spoil all the positive things from your stay. And also a big minus is that there is nothing anywhere for children of any age and there are no bicycles for rent anywhere, so there is nothing special to do with excellent external opportunities

I don’t understand why is this not a 5 star hotel, since it’s amazing. The design is absolutely gorgeous, the staff is very polite, the food (breakfast and dinner) are delicious. The rooms are enormous with bath tub, shower, sauna, music station, kitchenette and amazing outdoor views and the heated outdoor pool is the best thing about the hotel. We only stayed for 2 days, but we would have loved to stay for 2 weeks!

No fresh juices at the breakfast.

Excellent breakfast spread with fresh cooked omelettes. We also had dinner here two of our three nights and it was very good.

Itemized list of extra expenses if you didn’t wash the dishes in your room or needed extra towels or sheets. I also wondered why it smelled like a zoo when sitting on my terrace only to find about a dozen sheep fenced in about 20 feet away. The vegetation hid them from view but the smell was always there.

Everything!! OLM is a fantastic place to relax and connect with nature. The spa area and the rooms are very curated and comfortable, the food exquisite and the staff very kind and helpful - a dream coming true!

Location, the hotel design, the amazing swimming pool, flat with sauna, the crazy view... currently everything was amazing.

All was perfect

Rooms, food, wellness, views

The place it’s so cozy and warm it’s nice in the cold weather

Every thing was perfect

Everything!

The hotel is architecturally stunning. The pool, sauna etc are fantastic and there is plenty of relaxing space. The interior and exterior of the property cannot be faulted. The staff were also pleasant.

The owners seem to be attempting to reduce operational cost under the guise of eco-friendliness. Given the price of the hotel, one could at least expect there to be regular room cleaning. There was no room cleaning, no new towels (they cost €3 each), no room service etc. The hotel is advertised as having air-conditioning but it does not, and instead has underfloor cooling which we found to be ineffective. There was also no kettle in the room, although one had been advertised. Food was fresh and tasty but it was buffet style self-service and as a result there was limited choice.