The hotel is located right on the beach. There is a poolside swim up bar and regular bar, hot tub, restaurant, nice size clean rooms, and 24 hour security at the entrance for your vehicles. The staff is friendly and eager to practice their English with guests. Bonus: they have a wonderful yoga instructor who comes several times a week and even Zumba!

The sand at the beach is darker and gets unbearably hot around noon. Best to walk the beach in the morning or early evening. There are several remotes to use in the rooms. Do not lose the remote for the ceiling fan/light otherwise there are no manual controls.

Right on the beach! If you can snag a couple of beach chairs in the morning on the property (off the beach, but steps to it), you can spend the whole day in the sun (shaded under an umbrella!), watching the pelicans and terns flying about, diving for fish! And the sunsets are the best! The hotel is small, but did not feel like it was. Check in was easy, checking out was easy. The swim up bar, happy hour from 5 to 7, bands playing at night (but not too late at night!). The place exceeded our expectations! Will definitely come back and stay here again.

Nothing!

The hotel is beautiful and the location on the beach is very convenient and really safe for children. It was great to have a fully equipped kitchen which gives some flexibility with food especially for families. Food in the restaurant was nice although sometimes service could be really slow. Really nice massages. Reception staff was very helpful.

Cocktails were very weak :) Not enough sunbeds and very little shadow. The room we stayed was big and comfortable but in need of an upgrade. It is great to have a fully equipped kitchen which gives some flexibility with food especially for families. Dogs were entering the hotel premises. I also saw dogs defecating on the beach and owners not picking up after them.

Really pleasant stay, gorgeous location on the beach to enjoy beautiful sunsets, reception staff charming and swim up bar staff great. A few of the breakfast team sometimes looked as though they'd rather be elsewhere and a few bits of maintenance could be improved (planters half way up stairs untended, a bit of flaky paint) but generally a very nice option for a decent price

Huge area given to public space in family room meant that unpacking space in bedrooms was limited

Located in town near shops and restaurants ,directly on the beach with nice size swimming pool. Staff was very friendly and helpful always with a smile. Food was very good . Grounds were well maintained with ample supply of chairs, tables, & lounge chairs. Nice size rooms and bathroom. Clean.

Rooms were dated and could have better lighting . Updated electrical outlets would help. Very good food but no variety. Menu doesn’t change. What is posted on the internet Menu doesn’t match what is available.

The staff was all lovely and welcoming. The food and drinks were good and the sunset was fabulous. The hotel is right on the beach. The room was clean and huge and my kiddo loved the bunk beds. He said it was the most comfortable bed ever.

The pool and grounds were both a little dirty, but not so dirty that you didn't want to swim - mostly tree debris. It was a bit expensive for what it was - you are definitely paying a premium for beachfront.

The people were amazing. I love when the staff is there every day and remembers your names! We loved the greenery and the ease of using the beach and pool. it was the prefect size for the kids to go back to the room alone and navigate safely. The included breakfast was delicious. Comfortable chairs with ocean view seemed to be readily available. (big yoga group that spent a lot of time up doing yoga so not sure if without them, the chairs would be more in demand. Walkable to several restaurants, bars and the brewery and supermarket.

The pool could have been cleaned better.

Met and exceeded expectation in almost every aspect. Picture perfect hotel grounds and impressive gardens. Property is beautiful, the room was very big (deluxe superior), and the staff always very friendly. Exceptional location right on the beach. Playa Potrero is a great but slightly sleepy town. A perfect place to unwind for a few days.

We really missed a lunch menu. It would have been great to be able to get a sandwich, panini or similar, but each restaurant only had an a la carte menu which was the same as in the evening. They also ran out of sunbeds one day which wasn't great and we ended up having to sit on the sand until chairs became available. The WiFi in the room was poor and the TV could barely stream Netflix YouTube etc. Elsewhere the WiFi was much better so this may have been isolated to our room (402)

Delicious breakfast included, fresh fruit and juice delivered right as you sit and a menu of great options AND with a beautiful view of the ocean. Loved that they offered a daily yoga class. Peaceful and quiet beach, stunning views and sunset, great pool and swim up bar and grill. Wonderful staff.

Minor repair items needed, would be nice if the cold beers in fridge were included and not extra!

The property is beautiful from the gardens, to the pool, the lawn. The location right on the beach can't be beat with a beautiful sunset view from a cozy beach chair. It is also a short try to Playa Conchal (the shell beach). The staff was also very helpful. When I arrived early they directed me to some good snorkeling spots nearby or welcomed me to hang out at the pool. Bonus - Cold water is available in the lobby!

Food and drinks at the restaurants are expensive. Don't get me wrong - the food was great, but pricey. Can't really complain since there are two restaurant choices on site and you're paying the hotel restaurant premium.