Great location. Modern hotel. Nice decor. Breakfast at the restaurant was fantastic with a great selection The family room with bunk beds for our kids Great staff - happy to help us with a late checkout - stored our bags, let us use the pool, organised a taxi - special shout out to Ken at the front desk.

It was all good, my family was very happy here and I'd recommend the hotel to any family visiting Bangkok.

Location was good

I didn’t like the attitude of a gentleman at the reception when I asked for a late check out, although we had a long stay and it’s clear the place wasn’t that busy

Location. Lobby. Silence. Privacy.

No free toiletries available in the bathroom. Rush for checking out, maybe rude way by telephone. Long time checking in. For the low season price/night still high (and higher than the value).

Not many hotels have family room. I’m glad that they have family room with reasonable pricing. The room is located near the top floor, so the noise from the nearby pubs cant be heard. The housekeeper is accomodating to our adhoc cleaning request before we left the room for outing. The staff is super helpful and friendly. Whenever we alight from the cab at night, the hotel staff would shine light into the car seats to endure nothing is left behind. My friend had accidentally triggered his old leg injury nearing to the checkout time. The hotel staff provides wheelchair and assist in pushing it to our hired vehicle.

The mattress is too soft and sunken due to wear and tear and it is very difficult to sleep with good posture. The hotel location is good but the nearby pubs ruin it with loud noise and rowdy crowds at night.

Buffet breakfast was amazing. So many options to choose from. Good gym/pool area Mall is 10 min walk away as is rail/metro - easy to use to get around tourist sights as otherwise hotel is quite far from Wats.

For an international hotel it would be beneficial to have access to English speaking TV channels The road gets very busy esp at night - we did t appreciate how many bars/ clubs are on this road. Maybe a little too far from tourist attractions for us as a family

I stay at this hotel regularly. It is in a great location, and it is easy to find what you want on foot. The hotel provides a free shuttle to Terminal 21 and Bumrumgrat Hospital, which is very useful. The best beds in Bangkok, I always sleep well in this hotel.

I always criticise the dining facility and it does not improve. The menu is poor, and breakfast is just tolerable. The outside area allows smoking to penetrate the inside area and spoil dinner/lunch/ breakfast. The staff are not as well trained as the rest of the hotel.

Our room faced the Main Street, which is loud - lots of restaurants, bars, clubs, etc. We were up high enough and were tired enough that it didn't bother us, but if you are sensitive to noise, you would not like it.

There are bigger rooms available in Bangkok. This one was chosen for proximity to a conference we were attending and worked fine.

Staff were outstanding and extremely helpful. Comfortable lobby area, exceptional facilities very nice rooms. Most comfortable bed of my entire trip easily, water pressure in shower was phenomenal. Cooling was quick and efficient.

Not the hotel’s fault however, having the taxes included in the booking.com price would have been nice, had to pay an extra $30 aud.. this is my single only fault!

Location.Breakfast and staff were great.Room 603 air-condition was noisy. Check the room properly example shower, bed. THINGS you just take for granted and expect in a hotel. You could get a room that is used the most.They changed my room to a very good room.

Stayed here before and overall nice Hotel. Gym and pool are not bad at all. 8 out of 10 for sure.

With no doubt, staff were highly professional. Let me tell you an experience I had, my wife got sick, I’ve just phoned the hotel receptionist, then she called the hospital and arranged a taxi . Moreover, the hotel team sent to us wishing card and and fresh fruits. I felt the meaning of hospitality, when you feel they treat you as a member of family.

Maybe if there’s a variety of options for breakfast.