The location. surrounded by izakayas

I was surprised at how poor the upkeep and maintenance was. From being super satisfied for the first few stays to disappointment. Several lights were blinking in the rooms we booked. A sink’s drainage was slow to drain. only two packs of tea. No water bottles like before.

The location was incredibly convenient, with the train station just 1-2 minutes away from the hotel. What's great is that you can take one train from Narita airport and be at Asukabashi station without the hassle. A few steps away are plenty of dining options and convenience stores. I appreciated that the room and bathroom are slightly bigger than those in most hotels I've stayed in at Tokyo. The staff were generally helpful, especially the older gentleman who assisted us during check-in—he's probably the manager. Prior to check-in, they are also responsive to messages in case you have certain requests. In my case I asked for a room with a view, extra pillows and more. While the concept of the robot staff is interesting, I still prefer the warmth of human interaction.

Nothing really, but hotel could add complimentary bottled water in the room as an amenity. Like other hotels, they can offer extras such as coffee and snacks at the lobby during early evenings.

Our stay was great! We liked the room, it was well organised and very clean. The robots at check in were a fun experience. We rented the VR for 3 days and enjoyed it a lot. The buffet breakfast was robust and very enjoyable, with a variety of meals from different cuisines. After we checked out we used a free service to store our suitcases for half a day which helped a lot. There were multiple small perks which made us feel that the hotel strives to take really great care of its guests: room cleaning every day, microwave available for all guests in the common room in 2nd floor, free umbrellas, the blinds in the room were full black-out which was really helpful to provide for a really nice sleep. The staff were exceptional, all our special requests were addressed. We really loved our stay.

The room and the bathroom were tiny, but we knew it and it is quite standard for Japan. At the same time it was well designed, so it was ok. Also the pillows were not super comfortable.

The location was close to several combinis and two train lines. Was convenient to get to many places. Very quiet hotel, clean and comfortable.

Nothing but if I had to pick, there’s only two washer and dryers. Doesn’t help if another guest leaves their clothes in the dryer when time is up and doesn’t come back to take them out. Maybe put a basket in the laundry room to remove uncollected clothes so someone else could use the dryer. And if you’re a guest at the hotel and can see people waiting, don’t be inconsiderate and stand there folding your clothes one by one from the dryer!

Location was very convenient with both JR and metro station right outside the door. The room was well appointed. Self-service luggage storage worked well. The breakfast is in the Indian restaurant on the ground floor, with an interesting and delicious mix of Japanese, Indian, and some Western food. The automated check-in and check-out worked well for me.

The check-in robots don't do much: automated check-in terminal which triggers some canned animations for "welcome" and "enjoy your stay". Some of the dancing little robots were malfunctioning. No other robots in sight anywhere. Overall still a fun gimmick.

I like everything about this hotel! The staff members were very friendly and helpful, though they spoke very limited English only. However this does not affect the experience - it's walking distance to Akihabara station, lots of cafes, local shops, convenient stores nearby, and surprisingly the Indian restaurant downstairs was really good! Room was also great albeit small, but I booked a twin room so it was bigger than double room. It was also clean, and the cleaning lady was helpful. Bicycle and scooter rental LUUP was right beneath the hotel, so really loved this hotel!

Maybe just the laundry dryer was not good enough, could not think of other stuff!

The robots at check in were pretty cool and if you need assistance from a real person it’s easily sorted. Loads of items available like razors and things for free if you need them. It’s very close to a metro station and easy to get about. The rooms are small but that’s pretty average for Japan. It was cheaper than average for Tokyo but that’s because it isn’t super central.

If you’re looking at trying to stay in some of the more popular busy areas of Tokyo it’s a little far out but the travel didn’t bother us and we liked staying in a quieter area. I think it took us about half hour or so to get to Shibuya.

First off we love the concept of the hotel. Upon early arrival there were storage lockers available even before getting to reception which was a big bonus! Check-in was quick, smooth and hassle free. The robots were very efficient at doing their jobs! We saw toiletries available at the reception and vending machines for convenience. The location was great as it is beside a train station.

The room is quite small, reminds me of an APA hotel chain, but the biggest issue for us was probably the bed being hard and stiff. There was no english option for the Netflix which would have been nice. I also had to bend down to find something on the floor and noticed the carpets weren't as clean. When we left our luggage in storage the second day, the combination didn't work for one of them so we had to ask staff to assist us in obtaining our luggage.

My experience at Henna Hotel Asakusabashi Tokyo has been nothing short of exceptional. Over the past two years, my travel group and I have found this hotel to be an outstanding partner in our adventures. From the moment we arrived, we were impressed by the warm hospitality and efficiency of the staff. The rooms are comfortable and well-appointed, providing a relaxing retreat after a day of exploring the vibrant city of Tokyo. The location is convenient, with easy access to transportation and attractions. Additionally, the hotel's attention to cleanliness and safety measures has always made us feel secure during our stays. Overall, I highly recommend Henna Hotel Asakusabashi Tokyo to anyone seeking a memorable and hassle-free accommodation experience in Tokyo.

Henn na Hotel Asakusabashi offers excellent value for travelers looking for a modern, convenient stay in Tokyo. The hotel's prime location makes it easy to explore popular attractions, with Asakusabashi Station just a short walk away. The cozy rooms are thoughtfully designed, providing a comfortable and relaxing space after a busy day in the city. With its combination of affordability, great location, and well-appointed rooms, this hotel is a top choice for both tourists and business travelers. Highly recommended for those seeking a hassle-free stay in Tokyo!