Conveniently located, a very efficient set up with all the essentials carefully considered.

Having queued for check in with a human, the staff directed us to check in using the machines. Unfortunately there was a glitch with their system as a big group had been checking in at the same time, which resulted in us going up to the allocated room and opening the door with the keycard to find the room already occupied! I took a photo of the situation as I knew the staff wouldn’t believe me. The staff apologised profusely and we were allocated a new room. This was a very new experience - it must have been worse for the elderly couple who were barged in on! ;)

Everything about this brand new Toyoko Kokura hotel was fabulous! Yes the beds are extra firm, but not bad. Yes it takes about 10 minutes to walk there from the station, but not bad. The staff, the big twin room, the incredible view, the great breakfast, were all amazing for the low price. This hotel sets a new standard for Toyoko Hotels!

The clothes hangers make noise from the neighboring room, loud enough to wake us up every night.

New hotel, very clean, good location next to the Conference Centre, where I attended an international energy conference, which was good. View to the sea, EXCELLENT breakfast on the top floor, again with sea views.

No cafe, restaurant or bar on premises, except for the breakfast room. Staff had very limited English, although this was supposed to be a hotel recommended to international guests. These phone-translators are a disgrace!

The room was very nice for a budget hotel. We appreciated the number of amenities that were provided in the lobby. There are convenient locks for storing your luggage. The breakfast area was on the 19th floor and offered sweeping view of Kokura Bay.

The hotel is a bit of a walk from the train station. There weren't many restaurants nearby. The elevators get really congested during breakfast and checkout.

1 The female staff in front of the front is friendly. I lost my umbrella in the coin locker, and they said they would look it up kindly and contact me. I was so grateful for the way you tried to find it. The male employee is also kind and friendly. All the employees were kind and dressed neatly, so it was good to see. Thank you for greeting me when I left and came in. If I go to 北九州市 next time, I plan to use it.

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Overall from the front office to the restaurant were all good ! Storage of luggage before check in and after check out helped me a lot. Front office ladies were really helpful :) Perfect view from the room :")

Found out some hairs in the toilet bowl and the bath tub upon check in.

Particularly love the free amenities of DCH. Breakfast last entry is at 9am which is a little too early. I missed it. The room is bigger than I expected. Overall experience is good.

Hotel itself is good Location is a little out of the main area with 10 mins walk. Ok justified with the lower cost. 😀

The view is nice overlooking the sea and close to train station. The room is spacious for 3 people.

But the wifi setting is making us unable to access our disney online account which I do not know why

The hotel was very new, so he location of the hotel was a little far from the station. We spent 8~10 minutes walking from the station to the hotel. It was convenient for us to deposit the luggage in the free self-service lockers on the ground floor.

Room is slightly larger than what you will get at Fukuoka. Relatively near to the JR station and breakfast was good, at least I enjoyed it.

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