The location was great. I was disappointed that breakfast was not served until 8:00, and I had to request it to be brought out. I loved the room and the view, and it was awesome to have access to a washer and dryer in my room.

Breakfast could have been served earlier and been easier to access. When I requested a receipt from the reception desk at the end of my stay, they refused due to my booking through Booking.com, which made submitting my work travel voucher difficult since the Booking.com receipt is not itemized.

The convenience of the location for the purpose of staying in Tachikawa. The place is clean, severe a very good breakfast, close to the station and monorail, staff very kind.

It is not that good for people with little children with stroller or mobility Difficulty as it does not provide a entrance for this type of situations. We have to carry the stroller up to the entrance that had a steep fairly long stairs.

Friendly and helpful staff, luggage drop off prior to check-in, clean facilities and room, washer/drier, free skincare/bath supplies, heating/AC, fridge in room, bed comfortable, close to restaurants and walking distance to station and park

Only problem was that the drier took a long time to dry but overall great stay

The room was cozy but clean and comfortable, and in a quiet neighbourhood but still just a short walk to the Tachikawa JR station. The staff were very friendly, (they let me check in early!). Especially useful were the laundry machines on my floor which were seriously appreciated! The breakfast was also excellent.

Nothing to add! Definitely staying there again when I am next in town.

The room was soo cozy and comfy! I loved the bed with all of the pillows!! Bathroom was also spacious!! The staff were very kind and could speak English! I will definitely stay here again!!!

The entrance to the bathroom has a deep step so that was a little scary! Everything else was perfect!!!

The queen bed is really a queen bed instead of super single like some hotels. They provide neck support pillows too! Love the bidet too!

The room is really small so if you have big luggage, it is not recommended because my friends need to open and close their luggage everyday

Room had more space than city hotels, and the location was good for an outer suburban stay

No guard rail on window and elevator doors that often close when still entering

The hotel room is tidy, clean and spacious. We came to the hotel by car, the staff was so nice to secure the parking place for us in advance. So good that we could share a twin room with two kids. Thank you!

Fantastic staff; location was okay for what we needed to do; room and facilities were very clean and we had no issues with our bedroom for a family of 5 with multiple luggages.

None.

Accessible to railway station and various other restaurants.

If the rooms could be a bit bigger, would be more accessible.