Very friendly and helpful multilingual staff who made sure we were well taken care of. They stored our luggage (early arrival) and encouraged us to take advantage of the guest lounge with coffee and tea even before our room was ready. While we didn't use the offer they also wanted to make sure we would be okay getting a taxi back to the train station. The room was thoughtfully laid out with all the lighting you needed (we had a hard time finding the switches at first, at least in our room many of them are in recesses above the bed). The location not far from the station and Chihkan Tower was really very convenient for reaching central Tainan's sights on foot. Travelers accustomed to using a room safe for laptops should note that the safe is probably too small for that, and rooms can get a little stuffy without a fan in humid weather (this is noticeable upon returning because electricity only works with a key card, but the AC is very efficient and solves it in just a few minutes).

Travelers who prefer softer mattresses (like my brother-in-law) may need a bit more padding, though I personally had no problems. Some rooms are a bit darker due to smaller windows and room layout, but this is expected in a central area of a dense city.

The location is ideal. We had a quiet and very comfortable room. Staff was very friendly

We asked how we could travel by city bus to Anping. Two ladies tried to find an answer. They came to the conclusion that we have to take a taxi. We walked to the railway station and found that bus nr. 2 goes to Anping and has a stop not too far from the hotel. I think that the staff should get some schooling to become familier with simple tourist questions and interests.

Clean, fresh, bright & spacious room. Beds were comfortable with 2 pillows provided for each guests. Amenities were good. Staff were always smiling,warm, hospitable & helpful. Unlimited access to the coffee / hot drinks dispensing machine located on the 1st floor.

Though not located near any night market or shopping, it’s within walking distance to eateries & convenience stores.

Super friendly staff, in a nice neighbourhood, spacious rooms, free water and free accessories. The bed is good and the room was calm. We used the laundry service and it was super quick and delivered directly in the room. Close to a lot of local restaurants, spas and bobas. Definitely would go back there. Large shower.

Honestly it was very good I can’t think of something bad 😙

Clean, comfortable modern room, comfortable pillows and bed, very nice ambience and lighting, nice lounge with free coffee and drinks, nice amenities.

Would be perfect if some baked goods are provided for breakfast. Our room has no window.

The hotel is ideally located has excellent rooms and is very clean and well presented. The staff are first rate always polite, with a cheery smile and couldn’t have done more for us

Nothing

The size of the room. Really big bathroom with lots of light. Large room. Nice tea and coffee available downstairs. Central location. Staff were extremely helpful with how we could get to some attractions in the city

Nothing

Lovely big room, very kind staff on reception, great air con :) perfectly located for exploring some of the main sites in Tainan and for a variety of delicious food options.

No view from windows.

the location, the bathroom is big, the room is comfortable actually we love everything in our room.

the tv only has a limited channels. and we hope soon they can upgrade their tv that can allow the guest to watch in youtube hehe. and also the carpet along the hallway. they should clean it so that it can be presentable to the guest

The Comfort of the room was very high and the staff was really nice. Missing utensils were offered for free at the reception.

The Parking is very tight and there is not much room for cars.