The facilities are very good and the location is excellent. My first stay in Karlsruhe was at this property when I came to Germany on a 2 year work visa in Dec 2022 and hence preferred it for my last stay as well before relocating back to India, based on the comfortable stay during the first time in Dec 2022.

1, After getting the keys from the machine, the main door of the property got unlocked without any issue but the door on 4th floor did not get unlocked and had to again go back to the machine (with all my luggage) to get a new key, after speaking to customer support. 2. There should have been a working table in the room and a chair with backrest. 3. Salt and Pepper should be provided in the kitchen.

Great location. Across the street from the tram and walking distance to everything. The apartment was complete with everything needed for light meals during short stays. The bed was comfortable and it was roomy.

The apartment we were assigned was on the top floor, and like most places in Europe, there was no AC. We stayed from June 11 to June 24 and most days were pretty hot and sunny, which was great for our days outdoors, but coming back to a pretty hot apartment. Luckily, most nights cooled down and we opened the windows to refresh. If you can, and go during the summer, request an apartment in a different floor.

The property's location is great, 4 tram stops from the train station and 5 mins walk from the Supreme Court. The relevant tram stop is opposite the property's entrance. The property is very clean and has got anything for a short stay. The explanation where and how to get a key is clear (guest can get keys from the machine located at another property located 2-3 minutes away). There is an Italian shop and "restaurant" at that property where one can get a decent lunch / nice coffee with Italian sweets / Italian food to take away. There is a grocery shop opposite the property, which is comfortable. I could recommend this property

A bit too small room, which was facing a school, hence, guests can hear children noise when in their school breaks. My special request in relation to claustrophobia was ignored, but changing the room seemed impossible or very difficult due to lack of reception. The staff who came to clean the room on my last day knocked on the door about 30 mins before check out time, which is not nice.

Overall the room is an appropriate size and we would highly recommend it to new residents.

Room cleaning needs improvement; we noticed waste in the trash can left over from previous guests. Cleanliness leaves much to be desired. No napkins were found in the room. The remote control must be cleaned thoroughly.

The property is located at an excellent location. You have the Tram station just as you get down and Edeka Supermarket across the road. Lot of shops and restaurants including supermarkets like EDEKA, ALDI, REWE etc. which makes this a very convenient and lively place to stay.

Had to wait for 5 hours as we arrived at 10:00 am and check-in was only at 03:00 pm. It was terrible waiting near the check-in counter in cold. Some facility to at least sit inside, like a waiting area with some chairs or a sofa should be provided.

The room is very spacious, modern and flawlessly clean. The location is very good: There is a tram stop directly in front of the building (it's called Karlstor/Bundesgerichthof), which is directly connected to the central station (through tram 2 or 3) and other destinations. The city core is just in walking distance. We had a great stay here, even though it was just 1 night.

Nothing, everything was great. But it's important to mention that we had to pick up our key at a different location first. It was in walking distance so that's okay.

The local is excellent. Easy travel to the entire city. Paid parking is just round the corner. (Beware - paid parking is very expensive).

Communication with hotel staff was very hard. They did not respond to emails, or phone calls. I had asked them for a car parking place, to which they asked me to send an email. I did so, but got no response.

Fantastic apartment if you're looking for a place in the central part of Karlsruhe where you can be independant and for example cook your own meals. Very clean, spacious, modern and overall nice.

Pretty bad wifi, couldn't connect in majority of the room and made it really difficult to enjoy som netflix in the evenings.

My 2 kids and I are absolutely satisfied with the room. It is clean and light. We had enough stuff in the kitchen and bathroom. I can definitely recommend it for couples , too.

There is S-bahn just near the apartment. The sound is a bit annoying.

Everything was perfect! The apartment is very comfortable and clean, tram station is exactly in front of the apartment. Thanks to host!

We had only 3 coffee caps for 2 people for 4 days