Great facilities Great restaurant especially orchard which had good variety of tasty food

The room service was too slow for simple things like towels, tissue, water etc. I asked for a baby cot when I arrived unfortunately it was not in the room they brought it late with no pillow just a towel! With no mattress a blanket only! One morning the room service person opened the door on our villa at 9:30 AM even though our checkout was at 3:00 pm I asked him why did you open the door he said to check the minibar! This was not acceptable as once we check out you should check the minibar also the guy cannot enter the rooms or the villa without our permission as I have my wife inside and my son.

Pool villa was really nice and very clean. Super comfortable bed. All members of staff were genuinely happy to work there and it showed. Good vibes produce more good vibes. Nice snorkelling 15min away by car.

I knew dining would be expensive but some prices were just ridiculous. Well, on holiday you don’t count.

Was a little bit surprised at the cost of the final bill for a bottle of wine and 2 chicken sandwiches which was a bit disappointing- especially all of the applied taxes

Amazing location. Gorgeous facilities and grounds. Well-thought out theme and design. Friendly, diverse staff. Hybrid of upscale-fancy resort and nature. It doesn't get much better. Near perfect gym and spa. The room design, comfort, coffee and tea bar, and toiletries are all top-notch. Outstanding breakfast. Lovely pool areas. Love the camels.

Food and beverage prices. Ridiculous minibar and room service prices. Slight mildew smell in the room. No dedicated footpaths to enjoy walking around the inner-resort area. The club carts own the paths and feel to have the right-of-way. We were constantly having to move off the paths and out of the way of the club carts.

The area is beautiful and peaceful And the staff specially adanan from the breakfast area he was super helpful and friendly

Just the long drive

Alila Hinu Bay was more than a resort---it was a memorable experience. Stunning architecture harmonises with the landscaping of the grounds and backdrop of the Arabian Sea to one side and mountains to the other side, creating a luxurious oasis of tranquillity. On one of the days we were visited by a caravan of camels 😊! The quality of the food was exceptional. The experience from breakfast to dinner, was enhanced by attentive and friendly staff. Special thanks to Ibrahim for making breakfast delightful, and the new manager for introducing himself to us. My husband and I also enjoyed a professionally done spa treatment that left us feeling relaxed and rejuvenated. Special thanks also to housekeepers Sardkarkhan and Rinos for their kind, friendly and impeccable service- never once did they frown when we asked for refills of water, coffee, tea and milk. All the staff member’s dedication to guest satisfaction made us feel truly valued. We left Alila Hinu feeling refreshed and eager to return for our next visit, which for sure will be longer. Thank you for your wonderful hospitality – what a gem of a resort, Highly recommended!

My only comment for improvement would be to also clean the woman's stem room- water settles in the seating areas. I had to wash it out with my bottle water and wipe the seating area before use. An improvement certainly would be having a tap in there as well so that guests can wash down the seating area. This is not a criticism but an idea for improvement- please take it like this.

My stay at Alila Hinu Bay in Salalah was truly unforgettable. The staff went above and beyond to make my experience exceptional. I want to express my heartfelt gratitude to every one of them: Adnan, Hussain, Dunia, Shakeel Ahmed, Eka, Swetta, Maryam, Akash, Shanous, Asel, Habeb, and the Bihari chap. Their kindness and helpfulness made my stay incredibly special. A special thank you goes to the remarkable chef, Mr. Ibrahim. His welcoming demeanour and personal attention to the guests made a significant impact on everyone. This resort is more than just a place to stay; it's a place where you can truly feel at home with your family. I highly recommend it to anyone seeking an unforgettable and welcoming experience.

The hotel is a gem between see, desert and mountains. The venue is astonishing with all buildings and facilities perfectly set into the landscape. Staff members are super friendly and kind, we would like to thanks especially the guys at the Sea Salt restaurants (Raishan and C. , sorry for the spelling!). We also had late check out and the cleaning services cleaned anyway the room and provided us new towels and hygiene stuff. A great plus is then the possibility to see a lot of animals, from camels to foxes, a lot of birds and dolphins (for the really lucky ones).

The breakfast buffet could be enriched and better presented

A stunning beach and exceptionally comfortable pools, with secluded spots for relaxation. The rooms are incredibly convenient, and the hotel’s design is both unique and memorable. Perfect tranquility.

It's very-very-very far away from Salalah! Exceptionally far away! Be ready that no taxi from application agrees to go there. The only chance is to take car from the airport for about 35 O.R. (90 US$). Be ready that all menus don't show full prices. Additional taxes and fees are +20-25% to the price in menu. We were celebrating a birthday of my wife. Neither hotel, nor the restaurant in it said any 'happy birthday'...

Excellent service from staff starting from welcoming drink 👌🏼❤️ massages fabulous the best spa experience i ever hve Location 👌🏼 Yoga and relaxation on beach 🏖️ was amazing..

Need to work more on making different choices every day for breakfast and dinner .. If you could include the other restaurants in the hotel to be one of the choices for half board at least twice per visit . Provide area for families with kids to create relaxed atmosphere for everyone in the dining experience.. Car golf need to be more or if you could provide one or two bike for each vila it would be great .. Water bottle brand is not that much good it has different tests than other brands!