It was clean and it was right at the concert where we wanted to attend that night. Parking was a bit of a nightmare because we didn’t know where to go. We finally figured it out after asking a few people. And we didn’t really care for the way that the main restaurant ran its reservations. Spago. We had reservations and they were taking people ahead of us that didn’t even have reservations. We know they didn’t have reservations because they were in the lineup that said no reservations. We were very confused by that and we were almost late for our concert because of it. So we had to rush through the meal. There was no need for it to be that way as we had made reservations and had plenty of time. Other than that our stay was perfect.

Very nice facilities

Total pain in the butt to get around!!! Parking to the check desk in was a hike, 15 minute walk at least. Was ID’d twice just to walk to the reception desk when all of our hands were full. Then at the end of the night we had to wait in a 30 minute line from the club to get inside the casino to get to our hotel room and we didn’t even go to the club!!! Just wanted to go back to go to sleep. So disorganized and truly an annoying experience. Everything was super clean and beautiful but don’t be in a rush to get anywhere or expect efficiency is my only advise!

It was my first time staying at Caesars Windsor Hotel. I will return. Every staff member that I encountered was helpful, kind, and worked hard. My room was clean, the bed was comfortable, and I liked my view from the back with the neighbourhood from afar and all the trees that took over. The walk to my floor was a little long from front desk, but it was good for me, and I had to walk through the casino, which was clean and a lovely looking casino even though I'm not interested in playing. The carpets are pristine looking everywhere I walked in Caesars Windsor. They have escalators after the casino to take you to the restaurants on the lower level. For breakfast, I ate at the Cafe. What I ordered was good, and the pastry. The desserts looked yummy. The staff to check you in and check out time greeted me with a smile. I suggest the valet if you don't want to use the free parking garage with four levels across the street. I didn't, because I was alone and at night didn't feel comfortable. The 24th hour valet service was top-notch. The staff was curtious, kind, funny, and helpful. All other drivers who I was waiting with received their vehicles with the same great customer service. The valet area by the doors to the hotel was well lit at night. Your staff deserves a BIG job well done. They work hard to make sure we're looked after and take care of the hotel. Bravo to all staff, including management.

My friend and I had dinner and then breakfast at the Johnny Rockets restaurant in the casino. We both had burgers and it was one of the best burgers. My friend got fries with their burger, and I got the delicious cheesy tater tots. So good!! For breakfast, we had pancakes & french toast with bacon, and it was so filling. We could only eat half. The restaurant was very reasonably priced as well. The room was really nice. The bathroom was clean with a stand up glass shower and a separate tub. The beds were clean and we both agreed they were super comfy. We had a down river view of Detroit which looked beautiful at night. We stayed in the Forum tower which was quite a bit of a walk across the casino to get to from check-in. It's close to the pool & fitness center, though. The Augustus Tower is closer to the Coliseum, if you are going for a concert. We went for a concert. The Coliseum is a very nice venue for a concert and the gambling facilities were very nice. We didn't win. There is also free self parking for the casino, which we used instead of $20 or $25 for valet parking.

The walk across the casino with luggage to check-in and get to the Forum Tower was a bit of a hike, but it didn't bother us too much. We went to the Ariius nightclub later after concert and the cover charge to get in was $10/each. My friend gave them a $20 to cover us and the guy gave them back a $5 and kept saying we owed $20. It took a bit of a hassle to explain the $20 was to cover both of us and we weren't sure why he was giving up back a $5. After a bit, he finally realized his mistake and gave us a few free drink tickets for the inconvenience. It took us a good 30 minutes to explain it to him though and we got in only 30 minutes before last call so we got 2 drinks each then left.

Friendly staff starting with the valet and everyone else. The room choice was excellent. 24th floor and gave us a great view of the city, the river and the Detroit skyline. Also, the hotel in general was extremely clean and well kept. Our room was extremely clean,(even the light bulbs were clean), comfy bed and had just about everything you need for a great stay. Well placed receptacles and USB chargers, functional desk, refrigerator, tub and separate shower and a full length mirror! The AC was quiet and enough humidity! No dry throat in the morning like many other hotels. This room was way better kept than Ceasars Palace in Vegas! Also overall, the cost of eating at most hotel/ casino restaurants was very, very reasonable (we didn't try Nero).

The major thing that we didn't like was checking in! The fire alarms were on for a fire drill and it lasted a long time and they were extremely loud. It took us 30 minutes to check in and the alarm was on for at least 20 minutes. Hopefully, next time they pick a different time for a fire drill! The second issue was that the restaurants were full and we couldn't get a meal before the 8:00 PM show. I'll take some blame for not making reservations at least 2 weeks in advance.

This is a big casino and entertainment centre. Its business revolves around casino games and big concerts & events. I think it is very well organized for those things. The staff were really friendly and helpful. It is a massive complex and when we wandered in exhausted after a long road trip, a staff member stopped us to make sure we knew where the check in desk was. The pool and fitness centre are also very nice with big glass windows looking out to a view of the Detroit River. Because of the casino, there is a 24/7 buzz that feels quite exhilarating - and contrasts with the general conservative quietness of Windsor.

This hotel is, first and foremost, a casino. Everything revolves around that. The breakfast offerings were disappointing and the decor is fabulous-tacky (as is appropriate for a casino). Our room was quite expensive and was bare bones - clean but not special for the price. Our expensive Riverview was a smallish window over an expanse of utility roofing and exhaust pipes. So, what I'm saying is that if you want to to gamble or see a big concert, it's a good place to go. If you want to enjoy local culture, gaze at the river or have a boutique experience, I would give Caesar's a miss.

I love the rooms and the amenities and the amount of things to do. The rooms were clean and nice front desk was friendly and welcoming there is a lot to do. I went to see Diana Ross in concert and I enjoyed the concert very very much Diana Ross really turned up the fun everyone had an excellent time because of Diana Ross she made everyone in the room feel special no one wanted Diana Ross to leave the stage so when the concert was over people tried to continue to party and everybody dispersed into the casino and Vu Bar and the restaurants and the night club. There was a live band and the live band was jamming. Had a great time hope to return especially if Diana Ross will be there in concert.

People were nice especially front desk but in some of the other areas like the Vu Bar they were just ok nothing really special about the way I was treated in fact I wasn’t sure if some of them were mad. I cannot complain about the way I was treated at the bar and the hamburger place but I did not feel particularly special.

Room was fantastic with a great view of the river and the city.

Could have been a better variety of slot machines. Usually play the slots when I come but not this time. Not enough variety and the penny slots are deceiving. Have to play 90 cents each time you hit play. That is not a penny slot machine, it is a 90 cent machine. Won't even let you play if you don't bet 90 cents. And most of my favorite slots are no longer there. No desire to play anymore

Room size and bathroom were very good. Tim Hortons, food options on site was convenient. The Ribs were good. High ceilings, wide walk ways, polite security guard safety at entrances,

I prefer a firmer bed. Long walk to the car park. As a business traveller I prefer a more efficient path to my room at the end of a day. Valet in the morning is a risk for a tight schedule. No morning Lobby coffee.

Beautiful, classy,. Our room had a river view which was nice and particularly cool since there was a big storm that rolled through with wind, rain and lightning. We felt safe inside but could still enjoy Mother Nature’s fireworks. We ate dinner at Spago’s. Best meal I’ve had in forever . Our server was absolutely the best and made my granddaughters 19 th birthday really a special treat. ( our server is pictured below even though there is no spot for him in the photo space)

The entrance and valet parking were not well marked and for a nice casino the entrance was really lackluster. We drove around in circles a couple times before finding it.