Good located near metro . Nice view , staff very helpfull and kindly

Location was perfect for area stayed. Easy to get Uber and other areas with ease. Room service was really good. Breakfast was also a hit, a little pricy, but it was all you can eat.

1. TV was a smart TV but had issues when connecting to shared devices. Apparrently the server had gone down and the TV never worked the same even after some visits from staff. I like to screen share from my own device to watch my stuff at command, this did not work most of the time. 2. water was brown at times, got a notice they were working on water issues. Probaly should have gave everyone bottled water for the inconvience? 3. Water could have been hotter, showers were luke warm at best.

Clean nice hotel breakfast is good but it's far from city center for people who came for leisure isnot recommend as it's far and you always to use transport to get to your target. Metro and bus station are near to hotel .... the brandum mall behind the hotel isnot of big value.

Location

Wonderful hotel with well-trained staff. The price is very good for what you get! The on-duty manager working on 24th April in the evening was lovely! He gave me a nice upgrade too. The guy who brings up the luggage is very sweet too. Great costumer service! Finally a minibar that is filled! This is very rare these days. Room service was ok too. I had the Pasta Arrabiata which was nice and lentil soup.

Some of the younger staff do not speak English well and there was some miscommunication at times. I also got called at midnight twice on the first night. Sometimes you can get some cigarette smell from the Aircon. There is also a strong perfume smell, particularly when the maid cleaned. I wish they would not use that as it is too strong.

Location was nice, and the staff at the hotel were helpful...Beds are really comfy and Furkan at reception was very helpful from check-in to check out. Parking is excellent and they even helped with parking as and when needed so I didn't have to drive all the way to underground car park. Overall Hotel is very nice but the price we paid could be abit better as there are alot better deals with more central locations but apart from that everything was nice and staff are excellent&helpful.

Nothing to dislike

The location... The room view, and the receptionists both Tulb and farkn

The level of English language is kind of low in general, specially the room service staff. For certain reason I had to change my room from premium king bed sea view room to standard twin bed which makes a gap in price, no one has brought up that I can be compensated until I insisted to have breakfast for three times which is still less than the price Gap..

Hotel was clean and new. Breakfast was good with good staffs . Mrs Nagehan in breakfast hall, was very kind and with big responsibility. Room was big enough and clean. Room had a good iron and table. Lightening of room was so good.

House keeping personel was not profesional. They knock my door at 8:00 am for cleaning the room while i was sleeping at that time. When i didnt answer for first koncking, they open the door! At 8:00 am!!! And they didnt attention to the light bottom of room. For example when i click the make up bottom they didnt clean the room that day!!! But when i click dont disturbe bottom they knock the door to cleaning when i was in rest. Minibar was not charge daily. I asked water by call for 2 days.

Went right after our wedding ceremony and had an amazing surprise with roomservice coming into our room with a trolley full of chocolates, fresh fruits, various of nuts and beautiful Red wine. Have been in this hotel many times now and never ever let down as this was our very special day and this surprise just made it even better. Thank you to Yeşim (Manager) and her amazing team for welcoming us to this beautiful treat.

NOTHING AT ALL

The room was big and quite clean, excepting the windows, which were so dirty that you could barely see outside. There were stains on the carpet, but other than this it was fine for a 1 night stay.

The hotel is quite far from anything, so in case you are planning to use it as a base for visiting Istanbul, it might not be the best option.

We have chosen this hotel as the price was lower than others in this area. The hotel is not new and maybe not a 5star, but very cozy. The room was big enough and clean. We have got everything we need. SPA area is really good

They forget to clean the room on the 1st day but it was fixed after the call. Next day the water was not refreshed. Not a big deal but still. The Neiborhood is not nice. About 10 min 10 from 2 metro stations