The location was perfect!

I wish the breakfast was open until 10:30 am

The location was perfect. It was a 10-min walk to the Sanctuary of Our Lady of Lourdes and Bernadette’s grotto with many cafes and restaurants nearby. There is free parking available but it is a complicated drive and a 15-min walk back to the hotel. You can drop your luggage first. It was raining so we opted for the parking garage across the street. 12 Euro per night, I think. The front desk staff is fantastic. There is a very nice bar off the lobby. The room was well equipped and very clean with maid service every day. We stayed two nights. Highly recommend.

Zero

Being on the 6th floor gave us the opportunity to open the doors to the terrace at night as there was no air conditioning. The twin beds were comfortable after long days of walking about. The shower had strong pressure and the tub was deep enough to melt away the achy muscles of the day! The staff was very pleasant. The Saint Joseph entrance to Lourdes sanctuary was mere steps away.

The overnight parking was down the hill and several streets away. You can park in front of the hotel for 15 minutes to unload the baggage. The walk back to the hotel is about 20 minutes, depending on which way you return (up & over the hill or around; next to the gate of St. Joseph). It’s not that we didn’t like it, we just want people to be aware of the parking if mobility is a concern.

The location is amazing! So close to the shrine, great if you like to break up the day by going back to your room. The staff are very friendly and accomodating. Breakfast is very good.

Air conditioning is desperate! Rooms were extremely hot. It is regulated by reception, whom you have to contact to turn on and off. It did not work in two of the three rooms we had booked. We flagged this with reception, and they advised us to open the windows and the door. However, this was not feasible.

Breakfast was perfect and exactly what you need where you are. We had an amazing server for dinner on the first night of our stay and he also served us in the bar the next day and evening. He was very friendly and accommodating. The location is amazing and right beside the main areas.

There is a lack of pillows in the room, the pillows are very thin and you only get one so I would have liked the option of more being available in the wardrobe.

Hôtel Padoue is in a prime location to the Sanctuary. It is in walking distance to the Sanctuary, local restaurants and shopping markets. I highly recommend the restaurant Asian Delices, a 1 minute walk away. The room had a great view of the Pyrenees Mountains which was lovely. The establishment was extremely clean and quiet. The staff was friendly and professional.

I can’t think of anything that I didn’t like. The staff overall was wonderful. I only had one experience with a staff member in the hotel restaurant who was not as friendly as I would have liked, but we all have our moments. Overall my stay here was amazing.

The location was perfect! 2 blocks from the Lourdes site. the staff was so helpful, especially Fillipa. She offered us heaters and fans to accommodate our family’s different needs regarding temperatures. it was very clean.

the hotel boasts 4 stars but it’s really a 3 star hotel. The bathrooms are awkward. One of our rooms had a separate room for the toilet and the other had a corner shower with a plastic shower curtain that was hard to use.

The hotel is near and short walk distant Lourdes Sanctuary. Parking places was nearby especially for big cars.

Wifi wasn’t really working well. I booked room with breakfast. First day was really good breakfast. My room number was on the table. The servers were serving many things. Second day was worst. My room number wasn’t on the table and when I told them my room was included the breakfast, He kept charging it to my room bills. The milk taste was sour. The servers didn’t put everything out and boiled eggs was really overcooked. They should arrange nicely.

Staff were very friendly. The hotel was also a short walk to the Grotto of Lourdes which made our pilgrimage very worthwhile. There was also an Asian restaurant - Asian Delices, serving Filipino food which was just a few steps away from the hotel. We visited Lourdes in mid Novemver which is the off-season for tourists so we could spend more time at the Grotto praying. The disadvantage was almost all shops and even hotels were closed so not much choices for outside eating or shopping.

The hotel is clean and excellent. Staff was very nice, ready to answer all the questions. We had a very nice family room , excellent deal for the price. The only issue was air-conditioner was not working properly in our room. We opened the windows, which are very good at noise canceling because the happy Christian croud was singing quite loud when we opened the window, which was not not heard with the windows closed. Overall we loved staying in this hotel. Thank you very much

Air-conditioner not properly working but after opening windows it was comfortable.