Breakfast was excellent, staff was very helpful and friendly, especially considering it was over the Christmas holidays and they were short staffed, which was very understandable.

Our bathroom mirror was cracked and the light fixture in there was rusting. The building outside, hallways, and parking lot overall was in excellent shape, the area was nice and safe.

Last-minute decision to book this hotel when airline flight was cancelled due to weather. Everyone at hotel that we encountered was professional and friendly. The person serving the breakfast the following morning was a gem. She should give a class to ALL hotel employees in every hotel on how to be happy in your job, how to service customers to the highest level, how to engage with customers, etc. She was off the charts exceptional and obviously took great pride in maintaining the breakfast area with cleanliness, food quantity and quality. She went above and beyond - we were thoroughly impressed and she made it a great start to what ended up being a very stressful day. The beds were very comfy and the shower pressure was excellent - both biggies for us when we travel.

Nothing. Wish all of our hotel stays were this nice - even if it occurred by bad circumstances.

Staff were sweet and helpful! Super nice. Beds were comfy.

Pool was small and dirty. Felt cloister phobic cause it was tiny and right against the outside of the building. Our rooms shower hadn’t been cleaned. But the rest of the room was perfect!

The gym was open, and the location was close to restaurants and we were able to drive to most places we wanted to go.

I would love to see some sidewalks that connect the hotel to some of the restaurants that are close. For example, the Whataburger is super close, so close that we would have felt silly driving there, but the frontage road doesn’t have a side walk. So we did walk there, but traversed uneven ground (and a fair number of fire ants) to get there.

Breakfast, location l, clean. It is clean I will give them that

First room put in TV did not work. Front desk was surprised. MOLD in shower old mold. Given a new room on down floor which we asked for originally which was an upgrade apparently. The only difference was a wet bar sink and the TV worked. We stayed here four years ago and it was being remodeled then. How long does it take to remodel? Coffee is terrible

room was close to the front, I have trouble walking very far. room was big. bed was very comfortable. water was hot for shower. The breakfast hostess was very nice and helpful, friendly. And two of the housekeeping staff were very nice, the lady from Romania and Margaret, and the guy at the front desk.

The commode flapper broke while I was there, but they had it repaired by the next time I returned to my room. The desk chair was a little uncomfortable, but only because of width of arms was too narrow. they did not promptly pick up my used, damp towels. only one time during my stay after asking 2 x.

We loved the lady on the breakfast morning crew she made our breakfast very welcome.

Unfortunately, we asked for room service on all 3 days we stayed and no one would go or clean so beds or swept, we had to go and ask for new clean towels and had to take out my own trash and do my own bed.

I stay at this location frequently, my elderly mother lives there, right around the corner, the location is very convenient to lots of services and restaurants, and the access to the highway. The employees that work there make me feel right at home. I appreciate hard workers and they smile while they do their jobs.

The parking seems to be a little bit of an issue, usually I'm at my room by 7:00 p.m. but sometimes I meet up with friends and go to dinner, it would be nice to not have to be rushed or stressed about, "Where am I going to park"? There are quite a few construction type company's that stay there and have large trucks, trailers, etc. Maybe just install a few more spaces in that empty lot next to the hotel. Also, the ice machines not working are a problem that needs to be resolved, seems to be the last visit and the visit before that this was an issue. I MUST say that I really like this hotel.

The staff is always so friendly and welcoming, staying for a week they make it home! I stay fairly often, and there was a new maid from Moldovia that was helpful finding my room and I had a key issue and she assisted me with possessions while going to the front desk to resolve the issue. Easily resolved. The rooms are always very comfortable & clean elevators! Normally, your employee Isaac is there but he happened to be on vacation. Definite 5 Star Employee! Although, a manager lady was there, maybe Lori ? She was quite friendly and helpful getting me checked in. The maid was very kind and sweet, she is someone you would want to work at your hotel, guest love a warm friendly smile which she was a very happy person.

I was in Room 232 and the commode busted the first day I was there, would not flush. Appeared as though it had been rigged together, maintenance was up to my room within a couple of days. There was a girl in training and I believe she was on the night shift, so she didn't have any information on the maintenance schedule, which probably shouldn't have taken a couple of days unless he was waiting on a part. Just a little clearer communication on issues as such. I had to report at least 3 times. It was fixed (temporarily).

Beds were so comfortable the staff was so great the lady made great Breakfast and she really cared about our opinion what we thought about the food and it so delicious Thank You for a great experience the rooms were clean

That we had to leave