Everything was just wonderful. We had a great dinner at hotel's Waterfall Grille Restaurant & Lounge (rainy weather did not allow us walk outside), we enjoyed the hotel's pool as well. The room we got was on 9th floor, so we got a great view from very comfortable room. We had an amazing night at the Sheraton, and definitely would recommend to stay there.

Actually, it is not the hotel's issue, but we had to check out and leave earlier next morning, so we missed breakfast that was included in our package. Again - not the hotel's mistake.

Ease of access to location. Everything I saw was clean in hotel and staff was very helpful. I locked myself out of my room without my access key and ID. I was escorted from the front desk by security with a new key. They accessed the room and viewed my ID before leaving making sure it was actually my room they had let me into.

NOTHING to give a bad review for

we were told if we arrived at the hotel by 10 we could eat we had not eaten all day. We walked into the restaurant and Norah was probably the most rude person I’ve ever met in my life she treated us like we were dirt she told us we couldn’t eat there, because the kitchen closed at 9:45 when we were told it closed at 10. I have never been so insulted by an employee of a service establishment in my life. The cook did eventually make us dinner, but Norah did not apologize, or even speak to us again. this one employees rudeness, ruined our stay there.

Very clean and inviting as always! The front desk clerk was awesome!

We ate the breakfast buffet. It has always been excellent on past visits. We got down to breakfast around 9AM on this visit. Oatmeal was almost gone, one of the meat selections was empty. Both didn't get refilled either. Also, food wasn't hot.

The staff was wonderful! The check in was smooth.

Our room had water on the floor from the air conditioning unit. It became worse after we got back later at night and at that time we didn’t want to change rooms.

Staff was very friendly and helpful!

That it didn’t have a hot tub! We reserved a room with a single queen size bed. The bed we had seemed like a full size bed, very small and not comfortable. Both my boyfriend and I woke up with sore backs, not able to sleep.

Is very good and the breakfast are very delicious. We recommend. The only concern is about the pool was full there to many people for the space.

The parking charge because if you are guest on the property.

Pool was very nice. Good coffee. I like that you provided shampoo, conditioner, body wash and lotion.

Room did not have a refrigerator or microwave. Took forever to get on the elevator.

I like everything n I enjoy my stay

Didn't find anything that I didn't like. Wonderful place to stay n I will definitely recommend it to anyone

friendly

I wish the room had a bigger mini fridge. I needed a fridge for breastmilk and had to ask for one. I was able to get a mini fridge which made it a little difficult.