The location was beautiful and allowed us access to 2 regions of the Dolomites. The old town was perfect place to stroll and had great eating establishments. The breakfast that came with our booking was very good. The views from the balcony were amazing.

We had some initial trouble finding the parking garage and understanding how to access, but that was due to communication breakdown (language differences)

Easy to reach, super clean, the staff is totally kind and ready to help, there is a lovely pizzeria just few meters from it, in case one does not want to eat at the hotel restaurant. The rooms have all the amenities expected in a 3* Hotel.

The parking area can be full so that you will have to find a parking space outside. It should be guaranteed that those having breakfast very early get the same fresh croissant as the ones coming later. I had the feeling that the croissant served at 06:30 were from the day before, at 7 somebody brought new and filled up the plate. The rest was very good, in general the breakfast is lovely.

dead easy to find the location and the reception was manned and open until 10PM at least, so I did not have to worry about self check in procedures. receptionist for the day was gifted with a friendly face he was perfect for the job. Nice balcony, and views from it. Innsbruck rates are so overpriced, what are they thinking?? so this is why I have decided to stay the night in nearby Südtirol instead where a shoulder season rate didn't break the bank. If you don't have a car, you can take a mini van city bus to BRAUNHOF high in the mountains, but I warn you hikes up there are tough and steep.

made me feel uneasy as a solo traveler depending on public transit and the vibe wasn't right. Typical groups and couples accommodation, the signs were there because I was denied breakfast. I don't know if I should have talked back and demanded my complimentary food but since the breakfast staff was disrespectfully rude, I left asap. Also, I nearly made a disastrous mistake for the second time that there are no trains between 1103 and 1303 back to Brenner and then the remaining leg to Innsbruck HBF was delayed as well, I was shaking like al leaf from being tense!! just made my flight by the skin of my teeth!! Lesson learned, next time stay in Innsbruck.

The location is really nice. Nice small town. The room was clean and spacious. Beds were comfortable. The receptionist was very nice. We had free parking. There is an elevator which was good because we has a stroller.

I did not like that we needed to pay extra for our child who is very small, because he sleeps between us in bed. I would have been nice to have a room where the elevator go to with the stroller. The elevator only goes to the 3rd floor and we had a room on the 4th floor.

4 persons room, quite big, with kitchen area: induction stove, microwave, some plates, forks and big balcony with impressive mountain view. Walk-in shower and bidet in bathroom. Own parking spot in underground garage. All of it makes it very comfortable.

Shower floor not leveled properly leads to flooding whole bathroom floor. Coffee on the breakfast was bad, no espresso option. Tables very close to each other, so You can hear everybody's talk.

Superb staff, we arrived very wet on a motorbike and the staff could not have been more welcoming. The guy was very helpful and showed us where we could dry our outer clothing. Very comfortable room. Good restaurant and good local cuisine. Not a problem with gluten free for my husband

Nothing

I was looking for a pet friendly last minute accommodation and couldn't have been luckier. Booked a single room and was given a triple, in the annex, so that the dog would be less bothered with noises; and with a nice balcony, so also good for smokers. I asked for a dinner in the room and was served very fast. Staff is extremely gentle. Breakfast is glorious.

Most of the TV channels weren't working (Italian DTV). Dinner prices not listed

The reception does a wonderful job! We were welcomed and served with a smile on the face. We had a chance to take dinner right in the hotel, which was very convenient and helped to stay dry (it was a heavy rain that day).

Bicycle basement (which is actually just a storage area for wine and other things) was not designed to keep bicycles. There were huge amount of bicycles squeezed in between wine packs. We hardly found a place to put ours. Many more groups arrived that day by bike. Next day it was a challenge the other way around - to get our bicycles which were blocked by other bicycles. Looking at the number of arriving bikes that day, I was scratching my head trying to understand the owners. Making one separate room for the bikes would save huge amount of hassle for us. Thank you!

Very professional staff in the restaurant. Dinner and breakfest very good. Comfortable beds. Nice and quiet inspite hotel being full with guests from 3 bussess when we stayed. I guess room isolation is very good. Or the other guests where very quiet :)

We liked the very clean spacious room in what must be an annex next to the main building. Breakfast was quite good and dinner on the half board was fine- all good value. An easy 10 minute walk from the train station. Exhausted on arrival we appreciated the warm reception at check in.

Not the hotels fault but on the night of our stay was the last of a series of Wednesday night town “parties”. The extreme - no exaggeration- noise of people and band in town through till after 2 am prevented sleep.