The amenities . Complimentary breakfast and afternoon chocolate buffet. Free shuttle to the mall where there’s plenty of places to eat . Our room is super spacious .

I like everything about this place.

Everything was spectacular

Maybe the location but as a matter fact there was a car which takes you for free every 15-25 min to the train station or the mall which for me is an advantage

The hotel provides a shuttle service to the nearest subway station and shopping mall, which is commendable, but sometimes the time is not accurate and sometimes the waiting time is long. However, the hotel's reception and service staff are very dedicated and the experience is very good. The breakfast is also rich, and chocolate and other desserts are provided in the afternoon. It is a very good stay experience.

We live in a building opposite the main hotel, which only has guest rooms, no restaurant or gym, which is a little inconvenient. In addition, I always feel that the smell in the corridor is a bit strange and unpleasant, and I feel that the ventilation of the corridor needs to be improved.

The rooms are stylish, and spacious and having a connected room with the kids was great, they had their own space to spread out. The restaurant downstairs is beautiful with a great buffet breakfast and complimentary afternoon tea, food was amazing. Staff at the hotel are very kind and helpful. There is a nice view from the pool area and the gym is well catered for exercise enthusiasts. The location seemed about 20-30 minutes taxi ride from main attractions like the weekend market, the Asiatique riverside and IconSiam mall.

There wasn't much to dislike, our stay was short.

Nice hotel in a central location. Samer from the lobby provided me with excellent assistance to sort out various requests, very grateful for his kind service.

Deposit requirement for mini bar

Everything about this hotel is perfect for us! The service is excellent! The upgrade option offered to us was very reasonable as we arrived early in the morning, they didn't have the original room that we booked ready that day. The decor of the hotel is so pretty. The room is big enough, love even the simplest thing such as it's equiped enough power points all around the room. The location is great! There is a shuttle service every half hour to the nearby Emporium Mall where Phrom Phong station is located (5 stations away from Siam station). There is a nearby massage and spa that the hotel recomaned called Yonomori Onsen and Spa just 6mins walk from this hotel that gives the best quality Thai Massage that I ever had. I will definitely come back again!

Non

The staff are nice and friendly and the room is clean

Nil

Everything was great. Staff were very helpful and kind specially Mr.Ron and Sameer

Nothing

The service we received at the Valia was truly exceptional. I can’t express enough gratitude for Mild. She went above and beyond to ensure that our stay was brilliant. Mild, you are truly an asset to the team and she deserves a promotion. Thank you Valia team - my Mum and I thoroughly enjoyed our stay and we can’t wait to visit again! If you’re considering booking this hotel, DO IT! You won’t be disappointed

Large room, beautiful bathroom and nice pool. Bed is comfortable. Very nice shower.

The hair dryer was missing, there wasn't any welcome drinks/items upon arrival, bathroom floor gets slippery easily and dangerous. There wasn't anywhere to hang towel/clothes in the bathroom. There was no microwave or fridge space.. The free tuk tuk isn't flexible on drop off location, only BTS stop, but not the nearby MRT station. Drinking water provided wasn't enough, and no one from the 24 hr support ever answered my phone calls when tried calling from the room, I had to go to the lobby to get help. Overall, I feel the services weren't good or flexible enough, services didn't feel a like 5 stars.