Even though our room was overlooking the street there was no traffic noise because there are mostly golf carts on the roads. The only noise was from the bands playing in the courtyard, but they all stopped at 9:00, Hotel Metropole is very convenient to everyplace in Avalon, in the middle of town facing the bay.

The sink was not draining properly. I reported it as we checked out. There could be a slightly larger desk. I moved the coffee maker to the bathroom to make room for my laptop. The freezer in the refrigerator was full of frost, I defrosted it before we checked out.

The staff was incredible, especially the ladies at the front desk who were very accommodating not only to our early arrival, but also when our ferry was cancelled due to high winds and we had to stay an extra night. They held our room for us and made a difficult situation much less stressful. Location is great, right in the heart of Avalon and across the street from the beach. Simple continental breakfast was great to get fueled for an early start. We will be back.

There was work being done on a nearby building and that was bothersome as it went on all day on Saturday, thankfully not on Sunday.

We arrived early the day of check in but were accomodated, which was appreciated. The front desk, was welcoming and helpful. We also enjoyed having the staff hold on to our bags the day of checkout. Everyone on staff were helpful. We rnjoyed mostly everything except for a few concerns.

First one was that there was hair left on our sink. The room was nice, presentable up until the hair left on sink counter. The shower can benefit in an upgrade, since the rest of the room is updated. The other concern was the hallway was so loud from early morning before 8am, with screaming parents and children. More consideration for all guests, children hitting your door or placing toys on your door is not acceptable. Besides that we would return.

Location was central to the event I was attending. Felt safe.

Service. I asked for towels, for trash to be emptied and for sink in bathroom to be fixed. Very response in fixing sink but overheard staff mentioning that room 211 always has problems with hot water too hot and coming out of both sides and it doesn’t seemed to get fixed properly. Water was scalding hot even when using cold water. When I asked again for towels and to have trash emptied front desk mentioned staff was gone for the day but she could give me towels. Trash was not emptied for three days even though I asked.

the location of the hotel was perfect. Right on the main street in the heart of the action. Room was a perfect size for the family and the fireplace was a nice touch. The mall around the hotel does get a bit noisy in the AM around the coffee shop if you are around that side. If you want to sleep in, you might want a room further away from there.

Loved that the hotel is farther down the promenade and right across from the water. Loved the roof top jacuzzi with ocean view and sitting in the little courtyard below. Staff was very welcoming. Greeted with champagne in our rooms. Bed was comfy. Great shower pressure!

Jacuzzi could've been better cleaned, courtyard is cute but guests can be loud right under the rooms, air conditioning unit in the rooms cycles on loudly.

We had a wonderful stay at the Hotel Metropole! The location is perfect, with everything we wanted to see just a short walk away. Our room was clean, sunny, and very comfortable. The staff were incredibly nice and helpful, making our stay even more enjoyable. Everything was great, and we can't wait to come back!

Loved the location it was close to all the shops and restaurants. And a bonus that it was so close to the water.

The electrical plugs were installed in odd places which made it inconvenient for plugging in cell phones and other devices. Lighting wasn't well located.

Continental breakfast was about good. Coffee was fresh and delicious. Location of the hotel was great. Overlooked a courtyard, there was live music several nights during our stay. Would recommend staying here.

Pillows could have been softer.

The location was great. The bed was comfortable.

It's not soundproof at all you can hear people outside. People walking upstairs. The lighting was not so great.