We have been staying here once or twice a year since 2012 and we love this hotel. The employees at reception, restaurant and housekeeping are all super polite, kind and helpful. The hotel is going through a major renovation with some rooms already upgraded to a superb standard. Some rooms are still awaiting renovation and are a bit tired and dated but it time all rooms with be modern and up to date. The restaurant went through a major revamp as well and is now serving modern polish cuisine and a lot of love goes into their food and presentation. They recently also opened an outdoor sitting area in the courtyard and it’s very well decorated with lights and modern furniture. The menu is also available for room service delivery. The hotel also has a small gym a full bar and is located right in the city centre. 10mik walk from the station and 10min walk to the main town square. We have our habitats room that we love to stay at which has not yet been renovated. We don’t mind that at all as the room has 2 balconies. The only suggestion I would have for the hotel is to equip the balconies with a simple plastic table and 2 chairs. That would make a big difference for a guest who wants to spend some summer evening at the balcony with a contail people watching. The only downfall at the hotel that is a big one is the tiny ironing room. Correct you do not get irons or desks delivered to your room. They have very small room where only a desk fits and you sideways. You can’t even turn around really. There is also no window nor ventilation or AC. After ironing 2 shirts and 2 trousers I returned to the room so sweaty that my T-shirt and shirts looked like I just came out of heavy rain. Everything was dripping so I had to completely change. Maybe it is not common for their guests to need an iron but those that do should receive a better experience considering this is a 4 star hotel and also a great and lovely one.

The tiny ironing room and no chairs or tables on the balcony

We had an excellent stay at this hotel! Everything was spotless, from the rooms to the communal areas, which made it incredibly comfortable. The location was perfect, close to all the main attractions and amenities. The staff were exceptionally helpful and friendly. Highly recommend this hotel for anyone looking for a relaxing and convenient place to stay!

I definitely liked the location, it's very close to the old town, only a 10 min walk to the railway station. The room was large enough. The interior style of the hotel matches the exterior (could be a bit more modern though, but still with taste). I loved the restaurant in the hotel -- great presentation of the meals and they tasted great as well. The price at the restaurant is above average, so be prepared to pay it.

I absolutely didn't like the breakfast. It's mediocre and absolutely not worth so much money that they ask for it.

A small hotel located in a city center in an old, stylish building making a cozy and boutique atmosphere, Walking distance from railway station and from the market square. Supermarkets also nearby. Good restaurant in the hotel.

the instant coffee (free) in the room was so, so ...

Excellent location! Staff was very friendly, ready to help and answer all the questions. Room was clean and comfortable. Breakfast was delicious, wide choice of food, including Vitamin bomb cocktail 😉 Would recommend both for short and longer stays.

Shower handle was broken.

Check-in was fast, the room was spacious and very clean. And the breakfast was very good too, even the restaurant was nice and cozy.

We were in business double room, the only discomfort feature was one big blanket instead of two separate blankets. Mattress was also shared but high quality. However the experience was worsened by using cheap cover which felt like plastic bag under bed sheet.

There is a lot of history in this hotel and area. So, I am not impartial because my father was born in Gliwice, and I can still sense the past, when the street, where the hotel is, was not called Zwycięstwa, but Wilhelmstraße while the hotel was called Haus Oberschlesien. You still get a feel for it today. The hotel is very nice and very clean. Breakfast was good. I enjoyed a few beers at the bar. The receptionist was friendly and helpful. In fact, all the staff was very nice. Poland has become a very modern country. But it has been able to preserve its past. This hotel does the same. I'd like to thank the staff for a very pleasant experience. I had a good time there before traveling on to war-torn Ukraine. I'll be back.

That I had to go on. But I will be back.

the location of the accommodation was excellent - few minutes by walk to the city center we loved the selection of the breakfast room was big and tidy and stylish the staff was pleasant and helpfull

there was unpleasant smell from the bathroom (probably from the sewers)

Everything is nice, room is cozy, yet may seem small, but all is clean and in the right place. Bathroom is clean, nice and convenient. In the morning they served us very delicious breakfast.

Nothing to mention

Great location and comfortable clean rooms. Very nice staff.

Hotel did not have any umbrellas for guests which would have been useful in rain. Also bottle that you have to request for the room to be cleaned during g your stay.