Loved the location rooms are comfortable and everything you would expect. Staff in reception were friendly and helpful

Was shocked by the highly entitled American tourists in front of me at checkin who were of the “if I can make the person serving me wrong I will get more” mindset. They had booked 6 months ago but payment did not go through for lack of funds - they turned up 6 months later in the middle of the euro football championships expecting the same room rate as months ago despite not having paid for it… 😂. Receptionist was very gracious in the face of their irrational negotiating skills/threats.

Good sized comfortable room on the back side of the property so quiet. It is on a bus line so convenient to get to other parts of the city. We returned a rental car the morning after our arrival and traveled by transit for the rest of our stay until taking a taxi to the airport. Very good breakfast but a little on the pricey side compared to other places we stayed. There are several restaurants within a few blocks of the hotel.

The garage was full when we arrived so we had to scramble some to find parking for our first night there.

The neighborhood is very nice and fancy, although is not exactly mitte it is very close and the neighborhood has charm by itself. The hotel facilities (entrance, elevator, launge, patio, etc) were very nice but rooms are quite outdated and os not a 4 star hotel for sure. Great staff!!! I forgot something and they got it for me.

The rooms didnt have iron, water heater, basic stuff for rooms nowadays. A 4 star hotel but had an all in one shampoo/conditioner/body soup…

The Hotel and our room was simply lovely. We booked a Jr. Suite for a secondary room for the 'nocturnal' among us. The green views out the windows and the beautiful breakfast buffet was truly a lovely part of our stay. There is limited parking at the hotel in an underground garage so it's first come first serve and they charge for it. Otherwise it's street parking, some metered, some free. We chose this location while visiting our daughter for the park and walking distance to her. It was perfect. We would absolutely stay here again on our next trip to Berlin.

The breakfast was great, fresh, it had everything from meat to pastry, from "free" to healthy, from sweet to savory, cold and warm. They automatically brought a high chair when we entered with our toddler. The chair was high quality! :) The staff was very friendly and helpful. At first we received a different room from what we booked, but in 10 minutes they changed it for us. The location is simply perfect if you don't want to be in the "main square", but relatively close to the center, restaurants and public transportation. The park just in front of the hotel is huge, it has several playgrounds (even one with water :) )which was very important for us.

We arrived with 3 hours delay (airport/plane problem), very exhausted, with a toddler, around 8 PM. We just wanted to take a shower and go to bed. Due to a central problem there was no hot water in the whole building. They might have announced it in the elevator but would have been kind to be informed upon arrival and not to be "surprised" being already in the shower :( The balconies would deserve some furniture :) Except for this, everything was really very great!

the location is nice near alexander Platz by bus and tram. I like the park beside the hotel . The furniture is clean but old style. the hotel still have regular key for the room not a card. it was a strange experience but a nice one

I was surprised that they didn t have a little fridge in the room for a 4 stars hotel. honestly I din t check this before reservation but I supposed they must have one as 4 stars hotel

A great three night stay. The location was great for us as we could walk to our events in Prenzlauer Berg. The breakfast was wonderful and not one staff was less than cheerful, helpful, present to the guest. The rooms are generous in size, in good shape, clean and comfortable. To the back it is very quiet. Can’t speak for the other side.

Extremely nice, helpful accommodating staff, great room, very clean, good size bathroom, & the most comfortable beds, pillows & bedding!

We were at first facing the street, which seemed quite noisy, however the receptionist kindly moved us to a garden facing room which was, for the most part, infinitely quieter and much better overall. However the courtyard does share space with a senior residence and sadly there was an older woman who was, off and on, loudly talking & yelling to herself

The staff are INCREDIBLE 11/10!! Friendly helpful kind. I lost my wallet and they helped me a LOT 💕Breakfast was great. Location also and the room super clean!!

The mattress was not comfortable and the curtains don’t cover the entire window (😩) so I slept really badly both nights. Which is kind of the point of a hotel. Bad back + sunshine coming through the windows at 4.30am is not great

The staff were very helpful and accommodating. The room was clean. Bed comfortable. The hotel is opposite a lovely park Volkspark. Spent a lot of time in the park. The hotel is centrally located. I recommend the hotel. Have stayed here twice.

Nothing. I didn't try breakfast so cannot comment on the breakfast.