Breakfast was very good and the staff made it exceptional. Food quality and taste was better than most buffets we've experineced. We visit hotels about 30 to 40 times a year. Staff service was friendly and efficient.

I already filled out a Valet questionaire but the valet staff fell short on arrival greeting and exiting. Valet was very backed up when we arrived and unapologetic when we finally got there. no smiles, no friendly hellos or sorry for the back up. Exciting was the same no friendly valets came across three standing together and retrieved my keys, tipped in cash and again no thanks for staying with us, nothing. Since we visit many properties and use valet, I found this odd. Female manager was there both times too. no smile, nothing, odd.

Hotel located in the middle of Fort Worth. Take the free bus around the town and stop off at the Water Gardens and Sundance Square, if you have time take a look at the Bass Performance Hall. The Stockyards are more suited to families with children. Museum of engraving and printing is worth a visit. For us the jewel was the Sid Richardson Museum. The bronze sculptures and the artwork are a must see. Eat at the bar the food is excellent.

Like all corporate hotels it is a bit impersonal

Breakfast was great, location was great. Hotel very beautiful, spacious rooms. Nice pool and workout facility. Wonderful lobby area.

The website said there was a shuttle bus to and from the airport every 30 minutes. We learned the hard way that this was not the case. No fan in the bathroom, so it got really steamy even with the bathroom door open. There was also no way to keep the room fan running to reduce noise from the hall, so it was pretty loud at night with people walking down the hall talking and slamming their room doors. The hot tub was closed for renovations, and our floor ice machine was closed for maintenance.

Location was excellent. Lobby, hallways, and room were very clean and well-maintained. Bed was exceptionally comfortable. In fact the room was quite comfortable. Easy to control air/heat. Plenty of lighting except for mirror in bathroom. Great supply of hot water. Valet staff prompt, courteous when parking and retrieving car. Lobby beautifully decorated. Staff at check in personable and answered all questions. Definitely felt secure/safe staying here.

Amenities such as conditioner for hair after shampooing and shower cap not in room. At age 75, I would have felt more secure with grab bars in tub/shower. Room was at end of hall which reduced noise but also made it a long, long walk to get ice since only ice machine was by elevator. No cups/plastic glasses iin bathroom. Had to use one of the cups with coffee pot and there were only two cups. Not really a problem since there was just me. Great television reception but no TCM which is a travesty at Christmas when all the great holiday movies are shown.

Beautiful property. Room was very comfortable. Hotel staff inside were very friendly and welcoming.

Trying to get in to the building was a pain. Understandably it was busy as they hosted an event but the valet was a bit abrasive. Mumbled and could hardly hear him with all the surrounding noise then gave half-assed answers then was annoyed when I changed my mind when I had the rest of the info.

Loved the room set up. The view was nice also. ALL of the staff was friendly. The young lady that checked is in was very friendly. All of the valets were very speedy and friendly.

Maybe have a mid priced food option for a casual meal. Our room was cleaned but not disposable cups or ice bin bags were given. Would love a bit larger trash can.

great location, very clean place with good atmosphere and friendly staff, plus room was cleaned every day and towels changed every day, thought it was expensive at first but worth the $

Everything was absolutely wonderful!!! The room was great. The view from our room was awesome. The food and drinks were delish. The staff were superb. We will stay again. However, next time we will bring our own towels. Hotel towels were literally rough as sand paper.

location and amenities were awesome… loved it will be back

well don’t get confused because an Art Festival is going on or the Valet will jump in front of your car… just let me know I need to go up the other driveway… not cool so we had a quick discussion. Probable didn’t think we were guests. Don’t make assumptions

Food was good...nice wait staff. It was convenient. Valet parking was very prompt. We had a great view from the 11h floor. Staff accommodated our requests for more towels and pillows promptly. Bed was comfy.

I understand there were restrictions because of covid...I was expecting the valet to take our bags to the room but we had to do that ourselves. The furniture...desk area looked chipped and worn...needs to be replaced for a high end hotel. Even from the height we were at , there was quite a bit of street noise...motorcycles gunning engines...loud shouting. Need firmer pillows...adjustable beds would have been nice for people who need to sleep elevated, like my husband.