Great location for our stop en route from the UK to the Netherlands. The hotel is super easy to find and there were great views of the port from our room. There are a limited number of secure parking spaces one of which we had prebooked as we had a car full of stuff, but a regular car park opposite. Next door was an American diner which was perfect for dinner with kids. Staff were lovely and welcoming and put us at ease. Gorgeous Nuxe products in the bathroom.

My only gripe was the noisy plastic undersheet which seems to have become the norm in a lot of chain hotels and mattress quality on the sofa bed - seemed very squashy. We also didn’t have breakfast as already £160 for the night (in October) without. Not an unfair price for a family room but not cheap.

Nice room, safe underground parking, breakfast was fine - dogs are allowed into breakfast area.

There is a need to leave a deposit with your card - €250 - which was not stated anywhere during booking. Elevators were always busy. From window we had a view on a parking. You had to go to reception to fetch water - they didn’t warn us about it during check in. No pain killer meds at reception - very inconvenient at Sundays. The floor lamp in room wasn’t working.

New hotel so everything was clean and functional. Good size room, nice bathroom. Great breakfast (extra cost). Very welcoming staff. We used the private car park (an extra €15 a day) but there's also a lot of free parking as there's a cinema near by. About 20 minute walk to the beach/town centre or probably a 10 minute drive

The parking spaces were pretty small & there weren't many of them - we were told we could use another company's space which we chose to do as they seemed slightly bigger/had more turning space. The lifts seemed to always take a long time, especially when we arrived (I think housekeeping were still doing their tasks so were using the lifts a lot) and there was only 1 lift to the parking level (security, I guess).

Great location room had a fantastic view over looking the harbour, spacious etc

The bar staff one girl in particular was very rude she looked down at me when speaking to me she didn’t want to serve me I had to call her over on general really not a nice person she had blonde / brown hair! Menu in restaurant basic not a huge variety Also this girl kept giving my twins a funny look all because they were playing

The rooms are clean, quiet, comfortable. The beds are nice. With the curtains closed, the rooms are very dark. I did not have to wear my sleeping mask. You get a free bottle of water at check-in, which can be freely refilled at the reception.

One tip: it would be nice if there would be a sign near the road that would point to the parking lot, because it was not really clear where it was located. Tip for people visiting Duinkerke: most things are closed on Sunday.

Great location. Nice and clean and smelling good hotel. Safe and coffee in the room. Everyone very friendly.

One thing only - the mattress protectors. I think the hotel is using disposable ones or else using cheap plastic ones. We were sweating like hell from lying on them and they were making noises and coming off the mattress.

Large shower and rain shower head with great hot water. Friendly helpful reception staff. Early check-in. Large room. Large TV. Very secure bike storage in locked room inside locked garage - best we've ever had in a hotel. Good location near train station and belfry.

No air conditioning until 1 June but window can be opened and not too noisy. Small towels. No fridge.

Nice hotel in a decent location, very modern and well fitted out. Staff professional and helpful throughout.

Car parking was a little awkward, but we parked easy enough out front whilst we went in for details. Reusable bottled water is great for the environment but didn't realise until we were in the room, needs to be signed/explained at check in.

Location: Great, easy to reach by car, parking underneath Hotel. Close to the city Centre. Check-inn: bunch of giggling ladies behind the bar. Not a big deal, but not very professional…. In the end 1 helped us perfectly. Room: nice, spacious, great view on harbour/City! Breakfast: Mercure standard, but OK and enough Check-out: nice, fast and friendly !

Very delicious breakfast, kind staff, quiet but convenient location to enjoy various things, including dining

Overall, it was good. However, there was no free indoor parking. However, there are public parking places that are free for the weekend.