Everything! Perfect location. On a quiet street just off the main town road, easy walking distance to everything. Great breakfast buffet with cold cuts, cheese, bread, cereals, fruit, etc. Kitchen facilities sufficient to cook a simple meal, and fridges to store your fresh stuff. Fast WiFi, comfortable bed, nice lighting in bedroom. Shower pressure could be better but there was always hot water. Staff went above and beyond multiple times. Checked me in right away when I arrived at 9am from the overnight bus, stored my bags after checkout while I went hunting for a hire car, and left breakfast out for me the morning I had to get up at 5am to climb the volcano. I'll definitely return!

Not the property's fault, but the neighbours' dogs barking at all hours of the night.

It's in a perfect spot for enjoying Pucon, the owner was very kind and helpful. Henry gave us a great orientation upon arrival and was around every morning at breakfast (nice buffet) to offer assistance and advice. Even took care of our laundry for us. Although the room was not large, it was comfortable with a nice bed and enough shelves and counter-space that we could keep ourselves organized.

Best Hostal throughout our one month of travelling South America. Very cosy, warm and comfortable room, with beautiful timber interiors. Communal kitchen to keep and prepare food. Lots of options for breakfast with perfect scrambled eggs. Thank you to Henry for all his help and recommendations on tour companies and restaurants. Thoroughly enjoyed our stay and would love to return.

Very friendly host. A significant breakfast: scrambled eggs by default ... fried eggs by request...at least in my experience. Fridge and dining area that is independent of the breakfast area. Guests are welcome to use the fridge and the sink and the microwave.

We arrived very early on our first day after travelling overnight and were able to check-in immediately and take a shower. The hostal is spotless with fresh towels provided daily. The location is great, in the middle of town in a quiet street. The breakfast was good. It was very good value.

The rooms were a bit cramped and the single room had no window.

the hosts were extremely nice, breakfast good, location in the centre, very convenient to arrive everywhere, the room very clean, can see the volcano from the window.

small room, the water wasn't hot enough to enjoy a great shower

Nice hostel at very good location. Very nice and helpful hosts. We had twice a very early check-in and could also leave our baggage in storage. Breakfast was very good (with eggs, fresh fruit etc).

The location is very convenient, close to bus stations and to lots of restaurants. Despite the central location, it was quite peaceful. The management were very friendly and helpful, for example making arrangements to leave some breakfast out for me when I had to make a very early start to climb a volcano. Henry worked really hard to find me a transfer to Temuco airport. Very much appreciated!

No complaints.

We loved staying in this property! The location was great, the room was super warm and clean and the owner was extremely helpful and friendly. Would highly recommend others to stay here!

Nothing!

It was a clean, comfortable room and in a great location. Near the Main Street and the bus stations but far enough away to be peaceful.