the staff is friendly. the bedroom is clean and smell very good. it feels like you entering spa eventhough you just booking for bedroom only.. the body shower, shampoo and hair conditioner smell organic ingredient. good facilities, the most important they provide iron clothes, iron board and hairdryer.

not muslim friendly. for muslim customer, you are advise to bring your own sajadah and use apps to find qibla (kiblat). bathroom wall for single bedroom is blurry glass wall. others bedroom, i don't know.

Location was good and services was all good and the hotel smells so good all the time it was the lemongrass

The girl receptionist could be more nicer and generous

The smell of lemongrass welcomed us to the guest house. It is very comforting and relaxing. I am glad that i have chosen a double bed room even though i am a single travel. The space is nice for me and my luggage. The shampoo and conditioner and bath gel are all lemongrass and make me feel like I am in a resort after I finish my bath. The common hot/warm/cool water dispenser is just outside my room. Only thing is that the tea bags always run out. I supposed it is becos some of the guests have pack them away for themselves. Thus hard for the staffs to refill them. Their sample coconut cookies are excellent, and I bought a few boxes as souvenirs for my family and colleagues. The food at the connecting restaurant is also marvellous with good mix of vegetarian and normal food. I could have my meals there every day if I have any breaks from the meetings. Will definitely choose this homestay if I am back for another business trip!

Almost everything! This was my second time coming here and I can see myself coming more often because of the services, cleanliness and hospitality. My friend who I bring along loves it so much she even bought the shampoo and souvenirs. Dobby and restaurants are nearby within walking distance. Mama Kim is a must!

The toilet's glass door. It is not totally covered all the way up. So you can hear whatever 'business' inside the loo.

Location is convenient with many eateries within walking distance.

I thought tea and coffee maker was presented on website as being available in the room but was told by reception to use public tea and coffee at lift lobby outside the room. It’s probably better that the hotel provides a kettle in the room for the deluxe room category which I have selected.

The facilities were beyond expectation. Iron board, hair dryer, fridge, toiletries like body wash, shampoo, conditioner was so good.

When we requested earlier check in just about 2.30pm staff say cannot and need to pay rm100 extra which i think quite disappointing. The bath vanity mirror is bit see through type. Uncomfortable when staying with others.

TOO MUCH LOVEEEEEEEEE! eventho this hotel lil bit pricey 😆 From the outside hotel until to the room, you can smells lemongrass and also get a HerbaLine for toiletries. LOVE! and in the room, we also get SmartTV (Netflix and others) plus outside room there also have a place that we can chill but please mind no food allowed. Easy to get parking for 4 early customers (btw i get reserved parking hehe) Check in at 7pm & checkout at 10am really smooth! (receptionist very GOOD)

maybe beauty spa closed early, because if not i want to try their services at night!

The daily necessities such as shampoo, conditioner, and body shampoo are of excellent quality. The design and facilities of the room are satisfactory. The surrounding products are very worthy of being marketed.

Nothing except parking, The hot water dispenser is located in the corridor instead of within the room, and the payment of the deposit must be made in cash, not through credit cards or e-wallets.

Good location and room is very clean. 精油芬芳的味道让我们觉得很舒服😌 met 2 staff during the stay, 1 staff (lady) is slightly not too polite to us when she is talking to me but the another one (intern guy) is having good attitude and be patient when answering our questions

The decor was great; I loved the decorative touches on the walls in the room, hallway, and elevator. The lemongrass diffusers in the hallways was lovely and the daily jasmine and lemongrass tea was a bonus. And the staff were all very nice. A special shout out to the charming Ajee at the front desk, who was very helpful and an asset to the hotel.