Loved the lights that lit the ramp up next to the property. Loved the salt water pool. The breakfast was fantastic and had gluten free options for myself and my wife. The staff was very friendly. The rooms were clean. Very pleased with the location-next to great restaurants and shopping-within walking distance. Parking structure attached for secure parking. It was great.

I did it like that the parking ramp was $10 per night-only because it wasn't advertised before we got there. It was still nice to use the parking ramp, but for the price of the room, I think the parking should be included prior to check in.

Very clean, neat, modern. Nicely decorated Good breakfast

We were told at checkin that there was an additional $10 parking fee. Caught us by surprise. Didn’t see anything on the website about that. We found out the next morning, we could have parked in the shopping parking lot across the street for free. I felt a little bit like we were tricked into the extra $10 fee I wish the price of the hotel would be increased by the $10 instead of catching us by surprise at the time of check in. Cost would be the same but wouldn’t be caught off guard.

Great location! Close to restaurants, Walmart, the mall. All walking distance or a short 1 min car ride. Very convenient with kids. Hotel was very clean. Breakfast was delicious!

The pool. Lots of complaints. Sadly I would’ve went down with my two year old but I heard the humidity and the chlorine smell and how chlorine quantity was unbelievable. They could only swim for about 15 minutes . This would be my only complaint and it would be the perfect hotel if this was worked on

The property was clean, spacious, and had all the amenities we could ask for. The staff was always kind, friendly and eager to help. The parking garage was very convenient and it was great that breakfast was included.

The eggs for the breakfast buffet were the powdered kind and while I know they are easier to prepare, in light of knowing just how bad processed food is, I think real eggs are always the better option.

Very nice and clean. Breakfast was included in the price and it was varied to accommodate different tastes, including gluten free bread.

I wish hotel prices per night were a bit less expensive. They only do house keeping every other day.. Whereas I understand about being conscious of environmental impact, I'm not sure why prices are still so high per night considering the hotel is now saving money on staff and cleaning etc.

The location was easy to get to and had tons of free parking available just across the street. Definitely easy on and off for the highway. The staff was amazing! They were super helpful and friendly. The room and hotel as a whole was one of the cleanest I've ever gotten. This was my first time staying at a Hyatt, but it won't be the last!

The breakfast was alright, and the variety was okay. There were waffles, fruit options, and such - normal hotel breakfast items - but the buffet-style containers made most of it unappealing, especially as the fruit was mostly juice by 7:30/8:00am when I got there. (Maybe that was intentional?)

The facility has ample parking. It also provided complimentary breakfast. We also like to option to not needing housekeeping service which reduces cost and water usage.

If the room were to equip with couple drinking glasses or cups, it will be useful. Also, there were two bottles of water that marked with $6 each. Even if I were to pay premium for the water, I would question how long that water have been in the room.

We Loved The Room And The View Of Part Of The City,Shopping And Restaurants Was Close By,Location Was Great Movie Theater,Staff Housekeeping And Breakfast Was Great,Can't Complaint, We Were There For Our Granddaughter Meet At Michigan state university, She's A GymnasticSpartan! God Is So Good "Thanks For Everything!

Exceptionally clean and located within walking distance of bars, restaurants and shopping. There is also a secure parking garage attached to the property with an elevator that leads directly to the hotel. If you have a wife or girlfriend in need of a salon? Your in luck because it is right next door.

The pool area was in the 80’s but the water was in the 60’s. A pool heater would help make it more enjoyable for everyone instead of just the kids

My teenage kids were very pleased with breakfast. The to-go containers were great since one morning we had to leave soon after breakfast started. The breakfast service had everything they needed! Guests drank large amounts of coffee and often several coffee pots were empty but staff quickly refilled them. I appreciated the coffee maker & refrigerator in the room. Housekeeping took care of our specific needs as we requested (vacuum and replace towels that we left on the floor). We did not need services beyond that. Although there was not a microwave in the room, there was a microwave at the front desk area for guests to use. Teenager report: pool was small but nice, met their needs. Easy access to hotel. Quick drive from several areas in Lansing, including MSU. Several sit-down restaurants within sight of hotel which we used both nights.

The bed was a bit uncomfortable. I had a very sore back after the first night, but that could have been due to the amount of activity I had that day. The bed was not awful, just I am used to a firmer bed. We did have to request a blanket for the pull out couch, the sheets & pillow were available. The staff quickly brought a blanket, the wait on delivery was very minimal.