staff, breakfast , value for the money

I didn't like the Bellman trying to sell me taxi service to the airport. I have been to Bangkok way too many time to fall for the scam about offering you a flat rate including the toll road charges instead of you paying by the meter and you pay for the toll road fees. There is always a huge difference . The hotel must know he is doing this to there customers because he reaches behind the reception counter and shows you the scam offers . It is a shame that the hotel allows this to happen to their customers It makes the hotel look like a 2 star hotel.

This hotel is quiet, has great beds and good wifi. It is a charming and classic hotel.

This is still one of the few hotels in the World asking for a cash deposit for in case guests break something in the room. Very annoying to discuss with reception staff about this at checkin when you are tired. We did not give any cash guarantee.

A nice hotel with big rooms, very comfortable and efficient staff.

I liked all of this hotel. In particular, the courtesy and discretion of all the employees (at reception, restaurants, etc), very kind and polite ladies + very helpful and efficient men All hotel employees wear mask, and this is highly respectful. I liked a lot the lobby and the general decor of the hotel, also in each floor, where I like the old lamps in the corridor : the furniture a little old style in my opinion give to all a very relaxing atmosphere and nice ambient. Good breakfast, without any useless exaggeration, but there is all that you need to start well your busy day. Breakfast price absolutely ok and very honest for what you get. Very efficient waitresses, always ready to help and clean tables. Perfect room, comfortable bathroom, impeccable cleaning, good views of the bustling Sathorn from the windows. Wifi always ok and fast during my stay. I had as well dinner twice in the Cafe Laurel during my 3 nights stay and I was very satisfied both times: in particular, the noodle soup with braised pork was cooked and presented perfectly, in a lovely pot and had a very tasty flavour. Hotel used daily by Eva Air crew (the main Taiwanese airline) and maybe some other different crew from time to time. When I'll return to Bangkok I think I can choose this hotel again. Thank you.

I liked all, no cons. If I have to say one, maybe pillows a bit too soft, but this is really a minor thing. Hotel is not too close to the nearest BTS Metro Station, but this is not a "fault" of the hotel (Chong Nonsi and Sala Daeng station both quite near, approx 10/12 mins walking from the hotel, so it can be done without taking tuk tuk or taxi)

The location is great. We‘ve got what we were looking for. The room was clean and the bed mattress was very comfortable, which is important.

Early check in is not allowed. We came to the hotel 2 hours earlier a standard check in and they asked to pay for a whole day, despite the fact that the room was already cleaned and ready in any case

This was one of the best hotels I have stayed in in a long time. Coming off of the backs of one of the worst hotel experiences I ever had in my life that cost the same amount per week in Mumbai, this hotel was a breath of fresh air. Immediately from the moment my taxi arrived I was greeted by a bellhop who took my bags. The place was luxurious and clean. My room smelled fresh and the bed was comfortable. The bathroom was a nice cool marble with gold trim, the air conditioner worked perfectly, the wifi was consistently usable, and room service was professional and the food was delicious. I was worried the hotel would not look like the pictures or would be in some form of deterioration from when the pictures were taken; this was not the case. In fact, the hotel itself may indeed look better than the pictures in person. The view from my room was amazing and the room was designed so sitting down at the desk to eat or work will have you greeted by a panoramic skyline view. The maids were on top of their duties and came to clean daily but also respected the do not disturb signs. So rarely a hotel nails all of the essentials of what makes a stay feel like a luxury. I will not be forgetting this place, and I will definitely be back.

It is hard to complain about anything since I had such a great time. The pool was smaller than expected based on the photos. The pool area was designed in such a way that it is always in shadow in the afternoon... This could be a good thing or a bad thing depending on your perspective but it makes it impossible to sun tan if that is what you are after. It was kind of annoying to have to use the wifi login page which would reset every day. Especially being up on such a high floor where no one would be able to steal your wifi anyway? If these sound like incredibly small gripes that's because they are. I had a great experience here.

When I first read some reviews, I hesitated to book. However, this turned out to be a really nice hotel. My room was new, very clean, and had all the amenities you could want—nice toiletries, sandals, a robe, a comfortable bed, and a TV with all the channels. The staff was friendly, and the breakfast was amazing, offering both Asian and Western options, including fruits, sweets, salads, soups, rice, pasta, and more. I will definitely stay here again, especially considering the money I saved compared to other places I have stayed in the Silom area. I also loved the traditional Thai outfits worn by the doormen and waiting staff.

Nothing

Exceptional value for price. Amazing automatic toilet in new wing

Nothing

The hotel was really good value for money and the location was close to transport so it was fairly easy to get around the city. We enjoyed the fact that it has a pool so we could have a refreshing swim after long days of exploring. The staff were very friendly and helpful, and allowed us to check in early for a minimal price which was fantastic after a gruelling journey.

The pool is small- although that's clear from the pictures- and doesn't get much sun, but is still great to have. It's a lovely hotel and we were well accommodated, although I'm not sure it would meet everyone's expectations of a 5 star hotel in terms of the décor. We thought it was really good value for money based on the amount we paid.

Very friendly and helpful staff. It's nice to go for a swim in the pool on the 3rd floor during the hot afternoon hours. Not a rooftop bar for parties just for serving drinks by the pool. Great breakfast menu with a lot of different options. Room service was very good and the value you get for the price is exceptional. Luxurious asian style bidet toilets in the bathroom.

The restaurant only serves one vegetarian dish - I think there is room for improvement here. The bath slippers they provide could be a bit small for a tall person. If you have shoe size US 10 / EU 44 consider bringing your own or ask the staff for bigger ones.